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February 2024 by Ceci
Horrible Horrible I try to use other branches because in 4 years this one has not improved but gotten worse just left Friday afternoon they have 1 teller and 25 people in line ridiculous. They need to stop being lazy and help their customers instead of watching one teller do it all and everyone else standing around If didn't have to go there for my job I'd never go. Please do something about your unexceptable and Horrible customer service. You remodeled the place but forgot to remodel the employees.
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February 2024 by Angie Ortiz
Three different girls all unhelpful all rude! We’re ugly spirited good luck God bless karma works two ways not one.
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December 2023 by Alex M
AVOID THIS LOCATION LIKE THE PLAGUE. They’re cheap and have ATMs that are always out of order. As soon as I inserted cash, the machine decided to power off on me w/ no receipt. This will definitely be my last month banking with BofA.
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December 2023 by Miguel Rodriguez
I hate the service in this bankSpecially on Fridays
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May 2023 by Dody Hertwig
12 people in line, with 2 tellers working
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February 2023 by Mauricio Lopez
3 tellersOne of them doing her nails20 people waiting in lineAll Mexicans so I guess it doesn't matter
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February 2023 by Cristina Reyes
The managers and representatives here are so bad won't cash checks and are so rude. I wish I can give a 0. Please drive a little further to do banking in Bank of America
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February 2023 by Gunter Moritz
This particular branch of B of A has terrible customer service. Every time I go there to cash a check from their bank they make it a hassle and are rude about it. If I could put zero stars I would.
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August 2022 by Alex Bryans
If I could give zero stars, I would… keep in mind it’s 100+ degreesMy car battery died in their drive thru and none of their employees would help give me a jump…. To get out of their drive thru….It’s really sad there aren’t people at this branch that have any empathy for someone stuck.
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August 2022 by manjit singh
one of the worst bank...service very bad.allways long time waiting.i need wire the money and waiting time one hour?
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June 2022 by Carlos O.
Bank of America has continued to digress when it comes to fast, efficient and friendly customer service... it's unfortunate that there really aren't many choices these days ... they offer many services, but it always seems like they're short handed or are not willing to really try and please the customer...
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April 2022 by Sergio Ceja
Don't come on a Saturday unless you have at least an hour to waste. There were about 50 people in line with 2 tellers open.
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March 2022 by Travis Dusenberry
Can never get anyone on the phone, ever. I wanted to talk about a loan and a loan pay off but since I can't get help to answer a few questions before I make and appointment.....EDIT To B of A reply on 03/16/2022: I do not use, and stopped using, social media for a number of reasons. I hope that the local sites can have more customer service available.
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March 2022 by Daniel Q.
Trying to close an account is like getting out of a gym membership. I am currently on hold since the one teller in the bank would not close the account. Don't these geniuses know this kind of treatment just make people hate them. Brian Moynihan must be proud of the crappy job he has done.
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February 2022 by Frankie L.
This is the worst bank location I have ever been in but its the closest one to me. They always take forever but unfortunately I don't have transportation to go somewhere else