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June 2022 by Aimee Bower
They never ever answer their phones, tons of fees for everything, horrible customer service (there is only one good teller there- Jasmine). Was a much better bank when it was BBVA. I have been very unhappy since it has changed to PNC. Do not recommend.
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August 2021 by Peggy
I went into my bank account yesterday and was checking account balance savings. Everything is gone out it. Now I called the fraud alert team. 3 different people trying to make Fraud alert on my account and they said they can't do anything. I said to them. I ask them I want to make Fraud oboth my account
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February 2021 by Towers Electric
They are always very friendly and they even know my name. I like that its never full.
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September 2020 by Shawnee P.
Love the Indio branch. It's nice to deal with people who are familiar with you. Adi is the BEST!
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July 2020 by Que Paso
Worse bank in history of banks worse then BOA and Wells Fargo put together... Stay away from here for to Altura better customer service and a better bank ...STAY AWAY YOU BEEN WARN
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July 2020 by Mike S.
The worst bank you can deal with! No customer service, sometimes the drive up is completely closed. Phone customer service is ridiculous, they employ people that can't even speak English. I thought I was banking in USA not India!
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June 2020 by Kasandra Zellner
It feels like a hometown bank!
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September 2019 by Don Hay
Only one teller eight min wait they do not have a second teller even with three other employees who couldn't open a teller window I may change banks because of this
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August 2018 by Yvette Ramirez
Walked in at 5:18pm and asked to open an account and they said that they couldn't help me because it's a 45 min process and they close at 6.
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August 2017 by Tino Lopez
ATM outside doesn't work
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July 2017 by James Soliz
I drove 12 miles to deposit a check and the machine was down. Second this has happened to me at this bank atm.
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June 2017 by Bob Thompson
Convenient to Indio and La Quinta.
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April 2017 by Justin Lewis
They may seize your money. I opened a checking account online/via phone. Days passed. I made a cash deposit. Days passed. Got my debit card in the mail. Tried to use it. Declined. Why? They froze my account. Why? Because they didn't have the documents (my DL and a utility bill) they didn't inform me I needed when I signed up. I finally get a utility bill in the mail, take it in on Friday. But because it's after 4pm CT, I must wait until Monday for anything to be done on the account. Monday comes and goes. Finally Tuesday morning my account is unfrozen, and I can reclaim the cash deposit I made perhaps 10 days prior. According to the branch manager, he could do nothing about my issue. Corporate tied his hands.
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July 2016 by Brian Jinings
Online says open Saturday. Drive there and closed. :-/
