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December 2023 by Norma Garcia
Stephany and Alina were friendly and helpful. My car was clean when I went back for her. An issue was addressed promptly. Great customer service and I would trust my baby with Calliber again.
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December 2023 by Dave C.
Cindy and Alina were awesome. Cindy kept me updated the entire time my car was there. Got a new bumper and the car looks great. Highly recommend this place.
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November 2023 by Jeanine Moss
This was a great experience when it comes to car repair. The staff is happy and upbeat, I was kept informed along the way, and when it looked like there would be a delay, Cindy stepped up and personally saw to it that I got my car back in time to pick up my daughter at the airport. Hope I don't need them again, but if I do, they're my choice!
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November 2023 by collier cook
Caliber did an excellent job and made me feel very welcome.
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September 2023 by Terre Y.
I had an unfortunate hit and run auto collision a few weeks ago. I went to Caliber Collision in Indio on advice of my auto insurer. I was very shaken by my experience and was calmed by the caring, and professional handling of my needs. I was reassured by Stephany Gamboa that she would handle everything and keep me in the loop. They called the auto rental company to pick me up and take me to Enterprise where a car would be waiting. They took my damaged car to the dealer for mechanical repairs that were necessary and kept me in the loop on what was being done. I received phone messages as each step was done. The process was painless and I felt supported all along. Shout out to Stephany, Caliber, and Enterprise for making this event less stressful!
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September 2023 by Julian Lawrence
I want to thank Stephany and the staff at Caliber Collision for doing excellent work and going the extra mile in addressing my concerns! I was a challenge as a customer and they took care of me with professionalism and attention to detail, well done!
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July 2023 by Josh Lovewell
I was out of town and had an issue with my vehicle. I called Caliber Collision in Indio and they were able to direct me to another Caliber in the state that I was in. Luckily, they have an extensive network of shops nationwide and were able to direct me to a facility that could best handle my repairs.Service: Painting
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July 2023 by Korupt Tactics
Took my car in to get an estimate for a Geico claim they took pictures of the car and took down detailes of the damage , it’s been 5 days and they haven’t submitted anything to Geico , Geico said I missed my appointment, I called them yesterday she was away from her desk so I left my number and information but still have not heard from her 24 hours later. Tried calling again but they don’t pick up the phone. Would not trust them to leave my car there after all these issues with them.
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June 2023 by Jose Alvarado
Great customer service from Alina and Stephany. Car was ready within a couple of days. Work done on it was great.
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May 2023 by Michael M.
I was very impressed with their work, their responsiveness, their attention to my scheduling needs to get the car repaired quickly to accommodate my vacation schedule. I just recently worked with another collision shop, with another car, and was not nearly as pleased as my work with this shop
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May 2023 by Mitchell Matthews
Amazing customer service! From the drop off of my Toyota Highlander to pick up, the entire staff especially the manager (Josh) were extremely helpful, informative, knowledgeable and the overall experience was better than expected. Caliber employees treated me like family and the communication was great. The overall work on my car was impressive and you could not tell where the damage occurred. I would highly recommend Josh and his team at Caliber Collision in Indio, Ca off Madio Street.Service: Body & Trim