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March 2024 by Arturo G.
Need to fix atms and front door access reader doesnt work..has not been fixed for more than a year
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January 2024 by Thomas Harman
Worst customer service team I've ever encountered as a long time Chase customer EVER!! Never going back!! Zero stars if I could.
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November 2023 by Ezra Wells
Hey chase, thanks for locking my credit card that was in totally good standing on this veterans day. Treating me like scum and a criminal when I came in to a branch to fix it was a great bonus. Anyways, great work today. You literally added +1 to the number of homeless veterans in this country today. I'm be thinking of you as I try to sleep in a parking lot tonight.You're dedication to the cause is quite impressive as well. This will be the 3rd night I've ended up on the streets because my credit card was arbitrarily locked. Keep it up and you might get me killed or assaulted at the very least! Thanks again from a grateful veteran! Semper fidelis!
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November 2023 by Vanessa
Since when does chase bank turn away a customer who wants to open up a bank account?
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September 2023 by Cassandra G.
Took them 30 min just to cash a check. Cut me off when I was talking, gave me attitude. Never coming back.
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September 2023 by Mike Mayron
ATM closed at 5PM?!? 2PM on Saturday and nothing on Sunday?!? Give me my money before I take it somewhere else. Management should be fired
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July 2023 by jazmin jeetan
Every time I come to chase I am always greeted with a warm welcome by the associates, but in particular I’ve had such great encounters with Angelica ! She’s super helpful & accommodating!!! I’ve been to different locations here in the valley and this one here on Jackson has to be my favorite !!Angelica thank you for taking the time to help me out and be patient with me and all my questions !
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April 2023 by Jonathan M.
LINDSAY from chase was amazing and great help I scheduled an appointment with a bank teller it was very simple and was helped out greatly
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June 2022 by Marcos Zendejas
Be VERY careful all trucking businesses they are not prepared for EFS check they can't even call the number on the check to confirm. very incompetent I'm going to BANK OF AMERICA
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March 2022 by Robert V.
I've deposited a few times here and idk why I haven't learned my lesson that the ATMs don't work properly today it ate up the cash I deposited hope they fix it
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January 2022 by Rebecca M.
Was on the phone with Pedro Escobedo call got disconnected some how i tried calling back they never picked up. Same thing as the other chase bank in Indio hwy 111 they dont pick up the phone no matter what time it is.
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January 2022 by Rachel Washington
If you can try to avoid this location. No customer service whatsoever. Even the manager Daniel Torres was bluntly rude and argumentative.
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October 2021 by Yoleny Ceceña
The drive through ATMs are FILTHY. It’s disgusting just looking at how dirty they are. Obviously they aren’t cleaned regularly.
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September 2021 by Y. Ceceña
The drive through ATMs are FILTHY. It’s disgusting just looking at how dirty they are. Obviously they aren’t cleaned regularly.
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July 2021 by Sue M.
This is hands down the WORST branch of Chase I've ever experienced. It should be a negative score. DANNY TORRES, the manager, is arrogant and the exact opposite of Customer Care...Stay away from here...check out the other reviews from unhappy customers with awful experiences....
