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October 2023 by Jo Ann M.
Jackson St-Indio. The women pharmacist lied to me on 9/27. Doctor sent prescription at 2:30. After not getting a text that it was ready, I call the pharmacy at 5PM. It was a pain medication needed after a surgery. The pharmacist answered the phone and I inquired about the status and she told me she needed to order it. I asked, why didn't you contact me? I need it today. She asked me to hold, stating should would check for another brand. She said it will be filled and ready in 30 mins. Guess what? She filled it with the exact name medication as prescribed from the prescription and qty. Code for pushing off work is "we need to order it." I expect more from a pharmacist. It was pain medication. PAIN doesn't wait until tomorrow. Terrible. Plus, this store has no inventory. This is normal, not exceptions and not recent. Tried to pick up big bottle of hair gel we occasionally get from CVS. Nothing. Only found a tube. Lost sale opportunity.
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July 2023 by Jennie Vasquez
Went to take my package for a UPS access point and the men almost didn’t want to take my package because the paper was not taped to the package. I did not have this issue at the UPS in la Quinta. I am really disappointed that this place had awful customer service and they were super lazy. I think UPS has to have a talk with them over expectations. I suggest you go to the la Quinta UPS they are way more helpful and nice.
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April 2023 by Ismael D
Location is always busy but Pharmacist and staff are friendly, knowledgeable, and provide great patient care.
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April 2023 by Jeff Reed
This is ref store on jackson and Ave 42, pharmacy is out of touch, they have no patient concerns, refuse to work with Dr, or contact.
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November 2022 by Roseanne DeRiso
Wish I could leave no stars. Very rude pharmacy staff. They are also very incompetent. Filled my Rx incorrectly for life saving medication. Filled it against what my GP prescribed. Staff very unhelpful and just don't care. Go somewhere else because they don't deserve business unless they make a lot of changes, starting with their attitudes. It must start from uppermanagement or owner.
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November 2022 by Genna L Braun
BE PATIENT PEOPLE!!! Everyone on staff is doing amazing & taking care of so many of us! I'd love to see try doing what they're doing! ;)
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September 2022 by Love Yourself
CVS is the ONLY drug store you need. For all your medication needs, and munchie reliefs!!! Love you CVS!!!!
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August 2022 by Izzy Bee
Horrible! Been waiting in drive thru line for over 30 minutes with only 3 cars in front of me. Pharmacy staff not helpful. Not recommended
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August 2022 by Mark Z.
I have always had a positive experience at CVS pharmacy Jackson St. in Indio.Jimmy, the pharmacist has been exceptional and went out of his way to ensure my prescription was properly filled as my physician had requested a specific manufacturer for my medication. Thank you Jimmy!!Also Maritza has always been pleasant and extremely helpfu.I go out of my way to go to this CVS pharmacy
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May 2022 by Amanda J.
The two women I dealt with at the pharmacy were insanely rude. When we first arrived for our second booster, they lady checking us in seemed so unhappy with her life and rude. No "hello" or pleasantries. Not to mention, we were the only two in the pharmacy. Then another lady came out and said we cannot get our booster yet and it's only for 50 and older. Pretty sure if you check the CDC site it says 4 months from your last booster, which I qualify. However I am also pregnant which makes me immuno-compromised and my doctor INSISTED I come get boosted. They do not know what they are doing here. Go to Walgreens across the street.
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May 2022 by michelle prescott
I'm always disappointed because there are shells or never stalked fully.. I get coupons and they don't have the product.
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January 2022 by Regina S.
Horrible location. I used to use CVS in Huntington Beach and they were wonderful. This place has absolutely no customer service, and incredibly rude pharmacy techs. I ordered a refill on my prescription for 90 days. They called me back and said they didn't have 90 days worth of medication it would have to be ordered and would take a week or more. Since the thyroid medication is something I have to take daily, I asked if I could have a weeks worth to cover until my 90 day prescription was able to be filled. She said no she couldn't do that. I tried to explain it a different way and said, but this is medication that I had to build up to and I have to take it every day first thing in the morning. How can I do that if I don't have it for a week? She said she couldn't help. When I persisted with what CVS had done in the past to cover a lapse in availability, she hung up on me.
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January 2022 by Fred g
1 star for closing at 7:55 pm when it says they close @ 10....
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January 2022 by Shandy Williams
CVS has horrible customer service and pharmacy staff.
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January 2022 by Lu M.
Terrible pharmacy, they offer no help to senior citizens, I was there when there was no one in line at the pharmacy and they had just opened and I couldn't get a shingles shot! I was told by the woman pharmacist that she had the vaccine for the shot but couldn't give it to me because I did not have an appointment. So, I stood there and tried to make an appointment to get the shingles shot. The online site kept sending me to Palm Springs, even though I am in Indio. I quit going to CVS years ago because of other problems I had with the pharmacy. This CVS is no different than the others like dealt with. I called Rite Aid about getting a shingles shot and they said I could come right away. I don't recommend the CVS on 42nd and Jackson St., not any other CVS pharmacy!!