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March 2024 by Bret O.
0 STARS!!!! ... had a noon reservation on a Saturday, arrived at 12:15... they were closed and said they couldn't help us... Enterprise allowed me to reserve at a time they closed!!! Wasted $40 on an Uber... don't rent from Enterprise and especially not from this location... big waste of money and time
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February 2024 by Richard Carlin
They staff was excellent. When I told them that there was a problem with the intensity of headlights. They reduced cost of rental. Staff were very helpful and accommodating .There were no problems whatsoever.
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January 2024 by LINGKY C Sugg
Everyone in this location is VERY nice, VERY helpful and VERY polite !! From Jerry, Leonie, Daniel and especially Timothy the Manager !! Thank you All for the nice experience !!
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January 2024 by Ruben Ramos
Tim was superb!
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January 2024 by Benjamin Lee
Jessie was really kind and professional providing rental car we need and accommodating our ask to switch car (we needed extra room for luggage).SUV we rented was in fantastic condition (nissan rogue) and the process of renting and returning was seamless.Thanks a ton again Jesse! Happy holidays and wish you a happy new year!-Ben
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January 2024 by Lydia Clark
The staff at Enterprise are always pleasant and helpful. I would highly recommend Enterprise if you need to rent a car.
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January 2024 by Chris
Made a reservation 2 weeks ago just for them to give my vehicle away
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January 2024 by Sandeep Sunny
If I am able to put a 0 review I would do that. Very unproffessional. We had a terrible experince with them. Not at all recommended.
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January 2024 by Todd Krier
Nice people working there….. but they seemed very busy or inefficient. Had to wait for car….that car leaked oil on my driveway, had to switch out for another. Tried to call them one day too and got disconnected 3 times after being placed on hold for 15 minutes each time. Left message for regional manager and no call back.
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January 2024 by Pedro Pinedo
Great staff very helpful, got me a good rate on renting a car for a week.
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January 2024 by Jesus M.
I found a crackpipe in a vehicle I picked up here and all they offered was $75 off lol. Worst service ever. If I could give them 0 stars I would. Shitty ass rental place
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December 2023 by Bridgette Recio
I was going to rent a small SUV but Noemi suggested a van for $10 more per day and my family loved it!! We were so happy with the suggestion.
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November 2023 by Paul Adkins
I always use enterprise. I have the best experience ever. I don't use Expedia for anything after they ripped me off for $ 935.00. I make my own reservations with enterprise.
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November 2023 by Joe B
Car was dirty and just rinsed off without drying. Windows left wet and interior dirty. Low tire alert was on and all tires needed air. I was very disappointed as Enterprise is usually the best.
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November 2023 by M5marc913 S.
Megaphone level shout-out to Enterprise branch manager Tim Castro and his crew for the Old School customer service my wife and I received. We needed to transport some furniture from LA to Indio and reserved a cargo van at this location. Just setting this up on both ends was like herding cats and took a while to accomplish. When we arrived at the branch to get the van, it was discovered that over the previous night a mechanical issue out of Enterprise's control was discovered and the van was inoperable. Tim looked around for another one. But that was a fruitless search. He was embarrassed and asked us if we could wait a few days promising to make sure it wouldn't happen again. He was just so considerate, we agreed. The following week we again arrived for the van and there it was, ready to go. Everything went according to plan this time. IN an age when Customer Service is something parents tell their children about, it's comforting to know that it still exists, albeit, every now and then. There aren't enough stars to adequately reflect how well we were treated thanks to Tim, his crew, and to Enterprise for giving its' employees the latitude to make decisions on the spot that reflect positively for the company.
