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June 2024 by Sally Pinales
The employees are helpful and friendly
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June 2024 by Cici (Butterfly)
today was raining and my wipers blade were bad. I had a long drive , so decided to stop at this particular location O'Reilly , Indio, ca. as soon as you walk in the store is very clean, and organized, Mr. Sergio was very helpful trying to get to put my new wipers, he really helped me since the moment I walked in he asked me if I needed help and took care of my car, Excellent service by " SERGIO"
I was happy to be able to see better when raining with my new Wipers
Thank you the the amazing gentleman Sergio he takes good care of customers,
Recommended, if you ever have an issue with your car and need a part just go go to this location. Friendly staff and they really take care of customers. VERY HAPPY CUSTOMER !! THANK YOU SO MUCH and thank you SERGIO! for your excellent service
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May 2024 by D. Fatone
Great service. Well educated on everything I needed.
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April 2024 by Joaquin Rosales
Not professional at all. These kids need some kind of hospitality training!
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February 2024 by Neil Swartz
After having been a long time, customer of the O’Reilly store in Indio, I won’t be going back. I recently purchased a battery charger, which I did not end up needing. When I returned it unopened just 8 days later, I was met with a lot of pushback and a bad attitude by Abram the counter clerk. He said that I needed to return it within a couple of days. He said “we don’t rent these so you need to return them right away”. When I challenged him on the return policy, he backed down, but said he’ll do it for me one time. Well there won’t be a next time. I’ll be going to AutoZone from now on.
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February 2024 by Neil S.
I have to used O'Reilly auto parts in Indio almost exclusively for my parts needs. After my experience yesterday I doubt I will be back. I had bought a battery charger there on the 8th of the month and as it turned out I did not need it. I never even opened the box. When I returned it yesterday, the 17th. The clerk (name was Abram) he acted as though he was doing me a huge favor by taking the return. The first thing he told me that I have to return something like this within a day or two as we aren't here just so you can rent things. I told him that I did not rent it. I bought it and there's nothing in his policy that says it has to be returned within right away. He got snotty with me, but backed down when he saw I wasn't about to. He has a terrible attitude and poor customer service. AutoZone here I come.
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February 2024 by Rich Welch
Palm Desert and Rancho Mirage locations are food, but DHS customer service is lacking.
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January 2024 by Brandon Trust - Montana REALTOR
Cool store with smiley helpful people behind the counter. I was in and out and felt good about my experience. Very nice folks work here who seem to care. Go here first!
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December 2023 by Alex “Alecks” García
They never have staff every time I come it's 15 to 30 minutes waiting in line
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December 2023 by Ronald Hudson
GOOD PLACE TO SHOP!
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December 2023 by michael
shout out to the dude that was able to fix my headlight. literally don’t know anything about cars but he was able to help me resolve the issue in like 5 minutes. and only like $20 bucks for the part too!! thank u again dawg ?
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November 2023 by Jasen Morales
All I need on car parts plus great fillers (upol)and open late?
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October 2023 by MS. marvel
Friendly customer service
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September 2023 by Matthew Rudolph
Great staff.
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August 2023 by Vonnie F.
Jose M. I definitely appreciate you and the transparency you brought to the conversation!!! One helluva a salesman
