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March 2024 by Bob S.
I had a minor repair and didn't want to drop it and rent a car. Julian said he could get me in right away and be finished in 45 mins. Less than 30 minutes later he's back with my keys. Finished! And it cost much less than I expected. Thanks Julian, I'll definitely be back!
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February 2024 by Steven Kudera
Saved a bunch of money at Pep boys. The service was excellent also. I highly recommend them!
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January 2024 by Elizabeth D.
If there was a negative star, I'd give it. Horrible service, inept mechanics, indifferent front desk, specifically Benjamin. I spoke to Denise who answered the phone before I brought my car in asking if Pep Boys could install and program Lexus tire sensors. Oh yes, I was assured. But oh NO, they couldn't and I wasted 2 trips to their shop for a total of 7 hours between the 2 visits. On the 2nd visit, the sensors still were not working after waiting 4.5 hours and paying over $400 dollars in parts and labor and guess what? Pep Boys Benjamin and his boss didn't give a F**K!! Benjamin said there must be an underlying condition, there's nothing they could do, and they won't refund my money. I drove off the lot mad as hell because you'd think when you take your car to a mechanic and they can't fix it, they wouldn't charge you right? These imbeciles didn't think to put in Lexus sensors so generic sensors were never going to work!! It was their fault all along. I wouldn't bring my skateboard to these idiots after burning through time and money. Plus their shop, especially their bathrooms are filthy. Overall, a horrible experience.
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December 2023 by Laura Burkhart
Easy to schedule online, on time, and the pro's took great care of my 1998 Cherokee. Advanced Auto right next door so easy to grab parts. I'll be back!
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December 2023 by damian trumble
DO NOT GO HERE!!! they forgot to add more than 2 quarts of oil when doing my oil change and my dip stick was completely dry and since then my engine has a knock to it I checked it the very next day cause it sounded creaky after the oil change . They either forgot or did it on purpose .
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November 2023 by Rick Warters
Acura does not make it easy to restart your vehicle after a battery change. The Pep boys worked patiently through the process and got it started. Well done!
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November 2023 by laurianne Tellado
Job was done quick and correct. The gentleman at the register helped from start to finish. Awesome customer service.
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November 2023 by Jackie Braga
Great experience again at this Pep Boys! Needed all new brakes while there for an oil change. They showed me the old ones to confirm how worn out they were and got it all completed within the promised time frame of a couple hours. I appreciate their honesty, transparency and efficient work. Thank you guys!!
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October 2023 by Tamara Bryant
I arrived at 4:25pm and they refused to change my oil even though they close at 5:00pm. There website also says they close at 6:00pm. The customer service here is lacking. I don’t recommend this location.
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September 2023 by Gloria Cortez
Worst experience I’ve had. Front desk was rude. Didn’t acknowledge me when I walked in. Completely ignored me as if I wasn’t there and I sat there for about 20 minutes before I left.guys name was Benjamin.
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September 2023 by Esau Orozco
Saul went above and beyond to get our car in and out on the same service day. I will recommend PeBoys to friends and family. Great job!
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September 2023 by Erik Markel
Well I had an appt. For 9am....and they have yet to even move my car...35mins have past.a simple oil change yet!!!!!
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August 2023 by mike R.
I made an appointment for just an oil change at 930am do to a coupon sent out for 25% off any oil change and when I got there I found out they were having a computer issue I get it it happens, but when they started taking my information I asked for the oil change but not the tire rotation he said fine then said their system wouldn't let them just add the basic semi synthetic oil and had to put the full synthetic in it I said forget it then the system let them add the basic oil ? When they finally started the oil change they came to the waiting room and said they need to replace the drain plug I said if it needs it okay, while they worked on the car I walked over to car quest in the same building and asked the counter person how much is a drain plug and told me 5.95 that's about normal so I walked back to the other door same building to the waiting room and waited I received a text saying car is finished and went to pay the bill and was given a what I thought was a mistake and when I asked how much for the drain plug he said $21 I told him right next door they are $5.95 he said don't be made at me the company sets the price. I feel it's price gouging and unacceptable for any company to add that much markup and will not be returning there for oil changes again I guess it's the dealership for service next time
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August 2023 by Treasure Behnam
No one was available when we came to pick up the car. Someone asked if we had been helped then left and never brought anyone to help us. I’ve been waiting to get the key and pay for my car for over 15 minutes without any assistance
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July 2023 by Tony Pham
Working here is a bit long, the time to make my car, changing the 4 brakes takes 2 days, makes me spend too much travel time, the timing is not accurate, I am a professional car mechanic, I am satisfied, and a few employees are not happy with customers, making me a bit embarrassed, I hope this side serves customers better, and has a faster solution with customers. Thank you