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February 2024 by Elizabeth D.
Ricki is a great trainer! She really taught me the fundamentals for communicating with my puppy. My puppy loves her and was always excited to learn! She was also very knowledgeable about the field of psychology for dogs and how dogs learn. I would recommend her and plan to come back!
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February 2024 by Jennifer “Fer” Grindle
No carts so when you buy 48 lbs of dog food you muscle up
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February 2024 by RIkki Saldivar
This place is great normally… I found some product stocked incorrectly. There was a price difference of $7. Price wasn’t honored. Only giving a 3 because our grooming experience with Crystal is always amazing.
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February 2024 by Araceli Beltran
Great grooming service... especially Crystal :)
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February 2024 by Amir yamila
This veterinarian kills animals and mistreats those poor animals, those employees, do not think that the employees of "petco" are good NO, they broke the spine of an innocent dog, please someone do something, so this does not happen Often, 1 star because they mistreat animals!!
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January 2024 by John Downer
Quick and easy
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January 2024 by michelle prescott
Just went in to ask a question
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January 2024 by Donald Vance
Got boots for my dog ? desert goat heads
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December 2023 by aeryn sun
I absolutely love this store. They always have what I need and ive been a long time customer and use grooming along with vetco. However, I was in there recently and they have a manager named Austin and I've met him a couple times. Quite frankly, He's not very customer oriented. He seems to get stressed out very easily. And it's unfortunately something that is so obviously apparent. So if I go in and he's there I will avoid him at all costs. The main reason being, I do have quite a few fish tanks. And I do buy a lot of fish from petco and the girl that works in the aquatics department is beyond phenomenal. She is just amazing. and he seemed to be really upset about something and was up at the front talking to another customer and actually bad mouthing the aquatics girl Right in front of customers, which I find very dispicable, and I feel that if he cannot handle the stress of this job then maybe he's not a good fit for the fast-pace area of Petco. there was also an instance a couple days ago where I went in and I was waiting in line and Austin was basically talking trash about a customer that had just walked out the door and was very flippant and mean in what he said. The customer he was talking to seemed very uncomfortable with the way austin was talking. And I just feel that that is not the type of conversation that should go on in front of customers. So I feel that maybe he's just not right for a managerial customer service position. so unfortunately, my review is 3 stars based on Austin's demeanor alone. everyone else that works in that store is so friendly and so helpful and are always eager to help customers. But unfortunately Austin seems to really bring the moral of the store down. as I've seen Several other reviews commenting on austin's behavior. Which is really sad.
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December 2023 by Jonathan J.
Too bad I can't zero stars this place. I never complain but when I do I have to express myself and here it is . I cannot begin to tell you to stay away from this place. The manager is very unprofessional and is a total prick. He has a petco king complex and he thinks he owns petco and can talk and treat customers with disrespect. This manager in question is named Zachary he really sucks at his job. I purchased a betta fish and a plant (so called 30day warranty) It did not survive one week, so I brought it back, instead of him returning my cash $40 he decided to give me store credit and then I was able to get a fish and a plant. All good so far, until the fish and the plant die 4 days after the 2nd purchase. I came back to the petco and this Zachary person, and actually they did a refund but they decided on refunding me $4?? I was like wtf ??? And they took the dead fish and plant from me and told me basically said I lost the $40. He cannot refund me the total amount and that I would have to call customer service. After almost 10 hours with customer service they tell me that it is a In store purchase and the only one that can help me is this Zachary person and he is a total numb skull. I basically got robbed by petco. Do not go there unless u want to lose money and your time and get really frustrated with ignorant people. Do not worry, I will take this up to corporate petco. This guy needs to be removed from his position, he actually told me to come to the store to fight with him over a fish and plant, so he can trespass me. This guy is totally rude. Unprofessional, disrespectful, and to top it he's a thief. He is ok with stealing a customers $$ instead of solving the problem with some store credit and that would fix the issue. Just to show you how unprofessional he is, he is willing to get in a fight with me and risk looking his job for $40 instead of working it out with a customer, that's how you know he's totally wrong. He's reign will soon end!!
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December 2023 by Christian
I had a very bad experience in this store I walk in asked for crickets. There was two gentlemen at register (Austin) the manager said hello welcome to petco how can I help you? I said can I have crickets he told the gentleman next to him move it I'm the manager here while sitting down at register acting like if he was hitting him with a whip and even making the noise "whip"whip" made me feel very uncomfortable feel bad for the employee I don't know his name but he was short.
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November 2023 by Emanuel O.
I had a very bad experience in this store I walk in ask for crickets. There's two gentlemen at register (Austin) the manager said hello welcome to petco how can I help you? I said can I have crickets he told the guys next to him move it I'm the manager here while sitting down at register acting like if he was hitting him with a whipping even making the noise "whip"whip" made me feel very uncomfortable feel bad for the employee I don't know his name but he was short.
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November 2023 by T. S.
I'm not certain what's going on at this Petco, but the guy who helped me (Austin) seemed very stressed out. I'm curious as to why. What could possibly so stressful about selling items for pets? I'm giving it 3 stars because he was efficient and the high quality of the products, but can't give it 5 stars because it's not a comfortable feeling being assisted by someone who so easily displays that much visible stress. If it's too much, he should be replaced by someone who can handle things.
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November 2023 by Venus Gutierrez
The cashier was nice and friendly while we waited for my rewards to load. I felt bad for the extra wait, but she assured me that every customer who has rewards to load takes a bit of time (not just my rewards).
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November 2023 by Joe Short
Vetco-inside of petco- did a wellness checkup, all standard vaccinations and a rabies shot for about $130.00. a good deal.All the staff treated my dog and and I like family.I would give 10 stars if I could.