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January 2023 by Rafael Meza
I went to get a battery change on my g shock watch for my nephew and came out with no service done and 2 screws missing. I'm sure they're used to dealing with drug users but I myself am a barber. They treat people very disrespectful and will not take responsibility for their own actions. This must be a money laundering business because their dishonesty speaks for itself.
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January 2023 by Chris Ervin
Rip off stole items and money from me then didn't want to give it back
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October 2022 by Jesus R.
I loved how many instruments this pawn shop had up in display, great brands like fender, Martin, and Ibanez to name a few, great prices and friendly smiles!
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October 2022 by Joe L.
I have a ton of guitars and like looking at pawn shops for guitars Went in here and saw a martin in great shape (slightly used)it was listed for 449.00 I looked it up and seen it was new a guitar center for the same price. I asked to look at it and the guy was nice to me He handed it to me and I tried it out. Nice guitar. I handed it back to him and he asked "How do you like it?" I told him that I liked it but I'm closer to the 300 dollar ballpark but thank you. I started to look at other stuff and he said " hold on, let me see what I can do" He then called another guy out to get me a deal. I told the guy I'm not interested, but at 300 I'm in. 350 out the door. This guy is about 5 feet tall black hair and has the personality of a monster! He laughed at me and started going off on me in front of all the people. I told him, just be nice. I come here often. He told me " if you have been here. I would recognize you". I reminded him of a conversation we had the previous week and he lied and said I'm mistaken. I told him what kind of dog is smelling up the entire building.(they keep this dog in the back.) I told him treat people with respect. He said "you gotta earn it 1st." He told me everything is marked with a price tag and trying to barter is a sign of disrespect. Wow! Rockys wash your dog! Air out the bldg. And teach your people manners. Roach infestation at its worse!. 79.00 for a 20 year old dewalt drill, Same price new at home depot. Check your prices, if your not willing to barter Last time at Rockys!
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May 2022 by Perrier Castro
I brought in a rarely used ps5 just to see the value and what they told me honestly brought me to the floor with laughter it’s truly a joke of a pawn shop that stays in business from the jewelry that junkies and thieves take and the associates aren’t very friendly or helpful and they all have horrible costumer service cause even after not selling or pawning I wanted to take look and jewelry and I would have to ask for help while them being five feet away from me having conversations
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March 2021 by David Z.
Have had pretty good luck here, like the one I reviewed in Palm Springs location. Do not recommend the Palm Desert location, at least haven't had much luck there. The one next to Revivals varies, had some interesting bargains imo. The one in Indio is pretty good, a few treasures here and there, would recommend to other musicians and bargain hunters. Luck and timing important so keep trying, as YMMV.
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July 2020 by Mario Oregel
What a disappointment. I had a 9am appointment to get a repair done on a piece of jewelry. I’m from out town and for the same reason we had set the appointment. The jeweler did not keep to his appointment and said how late I can come back. No commitment I will gladly take my business elsewhere. What a disappointment.
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May 2020 by LARA S.
Low ball scumbags. If it's a last ditch attempt and you need the cash, then you're at their mercy.
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May 2020 by Reanna Gutierrez
Been a customer for years great place very friendly staff
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May 2020 by Angie Garcia Guerrero
Great staff
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February 2020 by dyanne d.
Not just a pawn shop they are also a consignment shop!. I am so happy that they were able to sell musical equipment I was no longer using on consignment at a fair price. Lovely friendly staff. I am very pleased and would use again
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January 2020 by George Gonzalez
They tell u one price then change it when u get there
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December 2019 by Donna T.
I dealt with Miguel and he was very fair. Positive experience.
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November 2019 by Maria Armenta
Miguel is one of the best sales person there. If it wasn’t for him we would not shop there.
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November 2019 by The Delaherran family vlogs
Nice people to deal with very professional and helpful.
