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September 2023 by Jose Ruesga
You guys are the best I need to retire my 2006 lr3 if you guys interested for parts
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August 2022 by Norman Croskey
I will be bringing it here as well!! You can't go wrong here, you will love them!!
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June 2022 by Daryl Ordone
This is an awesome place Beverly and Joyce treat you well (like family) ! Fernando walked me thru my vehicle and covered everything that was done. I had a problem with super lock amongst other things. I am glad they took me as a customer as this will be my forever go to shop! Thanks again!Services: Electrical repair
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March 2022 by Carliss Bell
I love this place, they're kind and friendly they care for you as well as your car. They leave the repairs up to your pockets, however skillfully advise of what services need to be done and in what time frame! I've never felt like they were trying to take advantage like most dealers and repair shops do, these people are to be trusted!! they're dependable and courteous and I've never needed for them to redo a repair....its always top notch!! I gave my Range Rover to my daughter and bought a new one, when my service warranty is up, I will be bringing it here as well!! You can't go wrong here, you will love them!!Services: General repairs & maintenance
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December 2021 by Pam W.
I've been using BRITISH CAR SERVICE for almost 15 years now. LOVE them!! I've only had 2 Range Rovers during that period and since the day I had to tow my first car in, I've used them ever since. I trust their repairs and advice!!
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July 2021 by Marcos Bravo
Excellent service
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June 2021 by Nicholas J.
Terrible experience with Steve, abusive and dishonest in my view. As if a person playing a Saturday night live parody of a corrupt mechanic, inflated prices from original estimate 20% after drop off, and they were already double the next shop. when I questioned he screamed at me, hung up on me, called me a liar. Wish I had listen to the negative reviews here, you often see a bunch of positives and one or two negatives and think oh OK it was the customer. In this case it is the mechanic Steve. He is not a nice person and yelled profanity at me and wasted lots of my time. This business will likely go away since the internet makes this type of behavior unacceptable. He also kept yelling about cheap Chinese parts; perhaps he is not familiar with modern concepts of trade or humanity.
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June 2021 by Nico O.
was convinced I blew my head gasket from over topping my oil . When I drive a little then park my car maybe hour or 2 later would shoot out white smoke when I start it .. was extremely nervous about were I would take it knowing that repair could be possibly 5 thousand dollars and due to the brand I don't trust someone would give me an honest price . I told them I thought it was the head gasket they agreed to check out my rover .. about 6 hours later I receive a call about the rover .. and to my surprise and happiness . It was much cheaper and I did not blow my gasket .. on top of my issue they did my coolant system and my oil .. totally appreciated it ..... bottom line they could've taken advantage of me but they didn't .. they got a new customer
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June 2021 by ruben perez
Great service and friendly staff
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February 2021 by James L.
I have been coming here for a few years now and I have always had a good experience. Easy to book an appointment, accurate estimates, good prices, great work, and wonderful staff! Highly recommend!
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December 2020 by Richard M.
Apologize it took a minute to write review. I've gone to rover so called mechanics from Burbank to the beach cities. Forget em all. If you plan on keeping your Land Rover this is the only shop to use. Honest, caring and most importantly the mechanics know their ....
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August 2020 by Moe U.
Hands down, the best Land Rover repair shop in the Greater LA area. And Joy and Beverly are a pleasure to deal with.
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July 2020 by Stephane M.
best Land Rover Shop you will find.Steve has been taking care of my Defender since i've purchased it and it always been amazing working with him.thank you
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May 2020 by John Bassir
Wonderful people , great attitude and value ....
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April 2020 by Robert B.
STAY AWAY If you do not enjoy being screwed out of money then STAY AWAY. I've been going to these guys several years with an average service visit costing me $2,000.00 -$3,000.00k each visit. I brought it in a few weeks ago to have my brakes replaced and ON THE SAME DAY I DROVE IT HOME the check engine light came on. When I called to let them know, they were cool about it and said to bring it back when I could. After taking a look at it, they then claimed it was for an UNRELATED ISSUE (to what they just fixed), that the timing was just a coincidence, and that it would be another $2800 for the new issue. I decided to soundcheck the latest estimate with the dealership even though I've avoided them up until now because they're historically notorious for being the most expensive option when it comes to automotive service. To my surprise, not only did they underbid BRITISH CAR SERVICE by $1,500, but they also offered alternative solutions on how to fix it. I didn't initially reveal that the work was done by someone else so he explained in great detail what most likely went wrong even though it would be him admitting fault. I did a follow-up call with British Car Service requesting to speak with Stephen the owner and when I explained what happened, he took zero ownership and told me "come get your f*cking car, you f*cking t***** Customer service at it's finest. These guys are super sleazy. There is no excuse to yell at a customer just because he doesn't agree with what the dealership recommendations are. AVOID this place, otherwise, you will pay for your education.
