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August 2023 by Dina Humphreys
It was an excellent experience!
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August 2023 by Dina M.
Made a next day appointment. They were on time , responsibly priced, and did excellent work. They also provide a lot of other services such as mold testing and removal. Definitely will be using in the near future. Very pleased
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November 2022 by DJ S.
This will be long because I want to very clear. Had a tenant move out with large stains in the living area. In order to apply the charges to the tenants deposit, I began to look for companies to let us know whether the carpet is salvageable or cleanable and at what price. Dave's Carpet was the 2nd call. I tried to get prices over the phone, but naturally they need to come view. Two guys arrived on time. The assessment was that most of the stains "should be ok to remove but not sure for other stains" and was quoted $150 but for extra cleaning fees "talk to Dave". Overall they felt cleaning should work. During their visit we made general conversation them asking about whatever else I was looking to do in the apt. I mentioned removing the popcorn ceiling, paint etc.... THEY suggested doing the other work FIRST. We all leave under idea that I would talk to Dave about the pricing for the WORKS on the carpet cleaning and how much for new carpet and/or flooring. Dave calls shortly after, I ask about what the works would cost. He says he was told it's not salvageable, i told him that not what i was told and he said "well you were quoted $150, (thought it wasn't salvageable Dave!) "I sent my guys there to do the work and the apartment isn' ready, my guys said you're scraping the ceiling". I responded that clearly there's a miscommunication and that his guys asked a general question that I answered. Dave continued to be rude... I'm assuming because he thought that his price was so good that I would just do the service then and there. I responded that I think it is clear that we are not a good pair to which he responded with hanging up on me. I was clear that I needed a quote only. If a company has an issue with coming out for free to quote, then maybe you should charge a consultation fee for if work is not performed. Again, On time but rude!
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November 2021 by neishie ray
The technicians/company was very unprofessional and made me feel uncomfortable. The older tech I think his name is Tony seemed to be very aggravated and in a rush. I could hear him talking down to the other tech and using foul language. I felt bad for the guy. The carpet itself was not cleaned very well. Their machine left black streaks on a portion of my carpet. When I paid for the service I had to call in and give my DEBIT CARD INFO OVER THE PHONE. AFTER GIVING MY INFO TO THE MAN OVER THE PHONE HE SAYS HE WASNT AT THE OFFICE AND HE WILL RUN IT LATER. I’m concerned about having my card info written down and saved for “later”. Just got a very uneasy feeling about the company as a whole. I thought because it was higher than what I normally pay I would be getting a better service. I was wrong.Service: Carpet cleaning
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October 2021 by Raneisha M.
Gave me a very uncomfortable feeling. The carpet was not cleaned very well and the machine left black streaks on a portion of my living room carpet. The main issue is the lack of professionalism from the techs/company. Tony arrived aggravated and anxious. He was very rude and yelled foul language at his partner. I really felt bad for the guy. In order to pay with a card you must call it In over the phone. I gave my debit card info to the guy over the phone who then says I will run it later I am not at the office right now. I do not feel comfortable with my information being written down and saved for"later". I will say that I needed an appointment ASAP and they were able to come out the next day but I will not be using them again.
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October 2021 by Giacomo M.
Great job, fast,efficient,and a fair price. No hidden fees like some other carpet cleaning companies. Keep up the good work.
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July 2021 by Thecia P.
Today was my second time having them clean my sofa, and their service is exceptional! This review is specifically for Raul. He's very professional, knowledgeable, kind, and he goes above and beyond to get the job done! Raul does the cleaning with care - he makes sure to take his time to ensure the results are outstanding. I especially love that he's careful about not dripping water on the floors, and if so he's quick to clean up after himself. Raul is very detail oriented. He noticed that my area rug needed a little cleaning, so he took care of it without being asked. For free! Can you tell I'm completely impressed with Raul, lol! I'm definitely sticking with Dave's and excited to refer family and friends. You guys have a customer for life!
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June 2021 by Rachel A.
We originally made the appointment with Dave. We had to reschedule a few times due to our busy schedule & Dave was super understanding & kind about it every time. We had a very strange experience at first, a shorter Hispanic man showed up & was extremely rude, wouldn't even say hello when we answered the door & was trying to add $50 on the price we were quoted. He then called a lady over the phone who we were told is the "office manager" who was extremely rude & kept saying that in her opinion the job is worth more. She kept making comments criticizing Dave & how he handled his business. Then the technician said he was going to step outside & he left. We went outside looking for him & he was gone. We tried calling him many times to ask if he was coming back but he kept hanging up on us. We then got ahold of Dave & explained the situation, he was once again very kind & understanding about the whole thing. He sent over Tony & Jason that same day & they were extremely kind, professional & did an outstanding job on our carpet. Our carpet was in pretty bad shape as we have a big dog, 3 kids, & haven't had it shampooed in years & they made it look brand new. Overall we are definitely happy with the service & we will be back. I would absolutely recommend Dave, Tony, & Jason to family & friends for their upholstery cleaning.
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March 2021 by Nezzy
Great customer service, professional, and friendly. The gentleman did a fantastic job cleaning my carpet at a competitive price. I will definitely use this company in the future.
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October 2020 by Amy J.
Dave's is the best carpet cleaning company!! they're amazing. I have been using them for years. Totally reliable, fast appointmentsand very affordable. My dog pees everywhere and I'm amazed at what they are able to make go away! it's like they gave me back a brand new house! I was able to get 100% of my deposit back on the last house I rented because of them! Can't recommend them enough.
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September 2020 by Elizabeth Buzzini
They clean the carpets and great price .They don’t try to add extra footage when they’re there at your house and charge you another hundred dollars like most of the carpet places if you want a real deep cleaning and a bang for your buck Dave’s is the place
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September 2020 by Ernest Ball
Excellent service and work!
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September 2019 by Brian B.
I was very pleased with Dave's carpet cleaning. I hired them to clean my couch, chair and pillows. They arrived on time, we're friendly, and did a great job. I would recommend them to anyone who needs furniture upholstery cleaned.
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August 2019 by Camille B.
I called Dave after I had to cancel my appointment with another company because the time I scheduled with them wasn't going to work out, but they couldn't come later due to a conflict. I had company coming over early the next day so I was in desperation mode at this point. When I called, it was around noon. He answered the phone and I asked if he could come out at 3:30, lol. Talk about last minute. I just knew it wasn't going to work out and he was like, "yeah, we can make it there." Yes!! And they were more reasonably priced than the other company. I scored big! When Raul and Angel arrived, they had to come up with a way to rout the hose to my unit which is in the middle of the complex and on the 3rd floor. Raul was very confident that they could do it and sure enough, they did within 20 minutes. They cleaned my sofa so well, my husband and I were very impressed. It went from black to tan in an hour. Lol. They were very nice and professional. They even tolerated my 3 and 6 year old sitting on one of the cushions watching them like they were on the nature channel or something, lol. Raul also steam cleaned the area rug for free! Then, as another last last minute request, I asked if it would be possible for them to clean our dining chairs. He quickly said sure but he'd have to be quick so they could make it to the next job. I'm so happy with the job they did. It feels like a new house!
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December 2018 by Bryan T.
Shopping strictly on price is usually a bad idea, but a 15 year old sofa is not worth a $400 cleaning. Dave's aggressive price was a no brainer. So when, after the cleaning there was still some dirty spots on my sofa I sorta expected it. I understand the challenge, it is really hard to see them until the fabric is totally dry again. But I let Dave know i wasn't super happy, but not really complaining or expecting much. Here was the surprise; he asked "when can we come back and fix it?" The next morning the same guy shows up, great attitude (I was a little worried about that) and proceeds to do a more concentrated cleaning on the spots. Boom, done. Sofa looks pretty good! I will be keeping Dave's number.
