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January 2024 by nazia sultana
Excellent service. They picked us up from the hotel and dropped us off which was so convenient. Very helpful staff. A great location to rent a car!
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January 2024 by Liana Buessecker
We waited over 2 hours for our car even though we had a reservation. The man was incredibly unfriendly and told me he wouldn't rent us the car unless we provided two phone numbers for the file. (Is this a rule?! I've never had this issue before!) He was very rude about this.Their office smells like a litter box, and when we finally got our car and did the walk around and pointed out minor damage to the car he blew us off and said it doesn't matter.
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October 2023 by Marcella G.
Katelyn & Jimmy were great. Very helpful and I was in and out when leaving with the rental and returning it. Definitely will be back if ever in need of a rental again.
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September 2023 by Jennifer Garcia
Good Customer service ? thanks Ms Kaitlyn
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September 2023 by Amanda McVade
✈️Flew in from Texas with 3 friends and ATIA at this location took great care of us! She was super easy to work with, stayed smiling, and helped to ensure we left in some fresh wheels!! Big relief for us outta towners! ? All the ladies: Atia, Dominique, and Caitlyn really made the process a pleasant experience. This wasn’t the first rental car place we had been to today, they were a godsend. ❤️
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September 2023 by Ross Landscaping Temple Uplifting & Flourishing
Good attitudes, fast service & accommodating...What more can you ask for!The prices are reasonable. Don't hesitate to make this location a choice for your rental needs!Long-term or short-term... perhaps treat yourself to a weekend in a luxury vehicle ?
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September 2023 by John Campanelli
I wish I could leave negative stars. DO NOT DO NOT DO NOT GO HERE! I am being charged thousands of dollars for a car I NEVER LEFT THE LOT WITH. I NEVER HAD THE CAR! I am currently in a legal battle with them. Two of their employees were responsible for damage to the car before I left the lot. So I never ended up renting a car. They are trying to pin it on me even after they admitted it wasn't my fault. They are now involved in a massive cover up. I was lied to, gaslit, and now they are attempting to charge me random amounts of money. On top of this terrifying fact that they keep trying to charge me insane amounts, they are lying to me through out this whole process. The manager Richi is a HORRIBLE HORRIBLE PATHETIC human being. He should and when I'm through will be fired. It feels like this place is run by thugs. Another employee laughed at me in my face as they were covering everything up. I had a 60 hour trip to LA for work and they ruined the WHOLE trip. They never put me in another car after they said they would. They told me I could rent but with another branch. So the next day I had a reservation for another branch and when I got there they said they couldn't actually give me a car because I was on a do not rent list. They called Richi the monster and richi basically said something to this location on the phone and the location got extremely weird with me and said they couldn't help me. This is a surreal situation and is an absolute nightmare. DO NOT USE THIS BRANCH STAY AWAY AT ALL COSTS! I will never use enterprise again, as I was an enterprise + member. I have never had a problem with enterprise prior and I rent over 15 cars with them a year. This branch is extremely dangerous. GO ELSEWHERE. This whole situation is dystopian.
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August 2023 by Aaron M.
Took 45 mins to get my replacement rental. Kept telling me the truck was there but they couldn't find it. Unhelpful and lacking any sense of urgency. Car was dirty on reception as well.
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August 2023 by Leon Anthony
Dominique extended great knowledgeable service. She was also very efficient.
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June 2023 by Audrey Collins
I always receive quality customer service from this location
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June 2023 by Bob Henderson (Old-school bear)
When I log in on the Enterprise app without my Enterprise Plus customer information I get somewhat of a decent price but when I login under my Enterprise Plus membership the price skyrocketed. Customer loyalty????
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June 2023 by Karen W.
Made a reservation without any problemsSpecified what vehicle I wantedDidn't need a big deposit Very Good Customer Service
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June 2023 by Tevin B.
I had to come to this location, but I kinda regret it...the customer service is MID, they didn't have any vehicles ready...even though they claimed that they did over the phone. What was supposed to be an 20-30 minute hold turned into an hour.
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May 2023 by Canal
Absolutely the best experience! Chrysler Pacifica was amazing & great to drive & very comfortable! Qudos across the board with extra cool points for all staff! Thank you! ??
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April 2023 by Michala S.
Very unprofessional. Very much giving ghetto. Very much in need of retraining. A lot of misinformation. Never answers the phone. Super not cute. Car stopped on me twice. Don't like them at all.