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December 2023 by Lynn S.
Will never bring my car here again. Got my car serviced and it was fixed however somehow these guys took off my rear emblem and just placed it in my cup holder. When I went to pay for the repair they failed to mention anything about it. I get into my car and drive off and notice my emblem sitting in the cup holder. I call them after seeing it's been somehow taken off. Their explanation was "somehow it got ripped off bc it was back parked in the lot". Um excuse me you guys didn't even let me know. I had to discover it myself and also super glue it back on. WTF? How the heck does this even happen??? Have had the car many years. Has had infinite washes and services elsewhere. Was never loose, never an issue. Weird and Lame. 1 star.
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November 2023 by Claudine Said
This is the best father and son service that I have come across. Both Kim and Paul are extremely versed in all things Auto repair and Service. They are both very friendly and easy to converse with. Kim and Paul give you the real deal and explain the ins and outs. Their prices are very competitive and you know that they will do the job right. I am so happy to have found this shop. Quick and friendly service with a smile. Thank you Kim and Paul.
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November 2023 by Ramon F.
Paul was very attentive and helpful!Clearly knows what he's doing.Thank you Paul, I appreciate your time and business!
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October 2023 by Joe Merrell
Took my old Toyota in for repairs and have to say that the service was great and the prices incredibly reasonable. Highly recommended!
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October 2023 by Misael Rivera
Paul was great and friendly. he answered all my questions. i will most definitely take all my cars to Paul from now on.
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October 2023 by Terri S.
This review is longer overdue. I found this place in January of this year and was scrambling to get someone to do this work in time for me to re-register my vehicle. I have a 07 Honda Accord that has suffered some neglect and needs TLC. Paul is that guy! He has never hesitated to answer my questions, and the entire team is very thorough with their work. What I truly appreciate about this place is that it's local, and they stand by their work. At first, we weren't sure if the information I had received regarding my vehicle and registration was correct. Paul went the extra mile to confirm exactly what I needed. Not only did they get the job done quickly, He was able to find the parts for less than what other places had told me. Whenever I call with uncertainty about things happening with my vehicle, he never gets upset. He always says, bring it to me, and I'll check it out. I'm definitely a happy customer and will send anyone to them for their vehicle needs.
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October 2023 by Omar T.
Super professional brought in three cars to fix a different time periods two of them were Hondas one had a bad starter. They did the work super fast and super reliable. The other Honda was leaking power steering they did the work it was a bad power steering hose. No issue or complaints since. 3 rd was a Tacoma they did the front brakes in a timely manner and happy about the end result I don't let anyone touch the truck but based on past experiences 100/10 recommend this place to anyone and everyone.
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October 2023 by Aileen R.
I found this shop because I was across the street getting a smog check and the inspection didn't pass so they recommended that I go to Kim's Auto Shop across the street to get my car fixed. I had to drop off my car two days later since that was the only opening they had. Paul was communicating with me via text to update me on what was wrong with my car and sent me a link with a detailed quote of the all the cost and car issues. He texted again saying he noticed that my rear brake pads needed to be replaced as well, which I knew was probably true since I haven't serviced my car in years! Definitely appreciated that kind of care. When I picked up my car, Paul said he drove it on the freeway already so it's ready for the smog check inspection. How nice is that! I'm so glad I found this shop. 5-stars across the board :)Then a week later, I brought in my car to fix my cracked side mirror and all he did was replace the mirror and said it was so easy and didn't even charge me! The same day my brother's car was making a rattling noise and brought in his car to see what the issue was and it turned out to be a loose exhaust clamp or something. Paul quickly shaped it back into place and it was fixed and he didn't charge at all! They are so honest and awesome. Definitely a 10/10 auto service repair shop.
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October 2023 by Tiffany L.
After driving by their location and seeing it full of European cars being serviced, was thinking they must be good. I reached out to Kim's Auto to get an estimate and opinion on a very pricey repair quote from the BMW dealer. Paul was honest to say that it wasn't a job they could do and later followed up via email to make me aware of & provide details of a Recall notice for the issue that I could bring to the dealer. Although they didn't do any work on my car, my interaction with them showed integrity and going the extra mile, which I respect.
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August 2023 by The Dyna VLOG
Great father and son business. Paul, the son, and the new owner is a super cool dude. They did a great job fixing my ride. Paul is very good about keeping in contact with you at every step of your repair. He has technology that makes it very easy for you to ok work in your vehicle and pay for services as well.They are very busy, so you do have to make an appointment to bring in your vehicle. If you need to drop it off in an emergency, it might take a day or two for them to work on your vehicle. Either way it's worth bringing your vehicle to Kim's and have Paul and his crew get your ride rolling again.
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August 2023 by Cappy 2021
I went in at 8am with check engine light and misfire code cylinder 4. Paul called me at 12:56 with diagnosis of clogged fuel injector and recommend replace all 4 at $900. I approved work. At 4:09pm received a call that Paul gave car to his dad for second opinion and needs $5000 valve job, head gasket, timing chain. BAD BUSINESS MOVE! I refused all work to be done. When I went to pickup car Paul told me the fuel injector diagnosis was because this and that weren't wrong. So even the fuel injector clogging was a guess! The succession plan from Dad to Son is not working!
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August 2023 by Vickie A.
Thanks to Paul and team I appreciated their transparency with costs and their app which gave me updates
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July 2023 by MJ W.
A very trustworthy and professional Father & Son team that took care of my Jeep Grand Cherokee very well. Every estimate was broken down with not only the labor but parts cost with oem number so I could research and compare the price myself, which was always up to par. Planning to take my GX460 expecting the same results of great service and courtesy.
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June 2023 by T G
New horn, front brakes, oil change, spark plugs and tune-up (idle & power loss problems). Made an appointment in advance. Dropped off vehicle (Toyota Corolla) on the morning of 6-08-2023 and all work completed by 3:00 PM. It's a very busy auto shop. Excellent communication with customer and outstanding owner/workers. Text and phone calls as well as detailed state of the art computer entries (spreadsheet/itemized list) with easily understood explanations attached. No guess work. You know exactly what's going on at all times regarding work, costs and completion. Highly recommend.
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May 2023 by Rick Teplitz
We’ve been coming to Kim’s Auto for about 15 years. They are expert mechanics who also understand that customers are people too. They’ve always looked out for us when diagnosing repairs and offering options when available and appropriate.Nice people to do business with!Service: General repairs & maintenance
