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January 2024 by Monica Y.
If I could give less stars I would. Customer service here is non existent. There was several people waiting to print on self serve when I came in. The guy who was behind print counter was not helpful in the least. He just sat there watching us struggle and when he did help it was because we had to ask several times. The girl with him just made excuses for his lack of help. 6-7 printers and two worked! After the fact that we all waited awhile to print our stuff the guys comes back to take off out off service signs from remaining machines and simply switched them on! This is absurd and not the service I expected at all! Never coming back! Save your time and go to kinkos who always has impeccable service! Also on machine there is no sign or anything indicating where to scan bar code. We had to search for it.
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January 2024 by sabrina b.
This is the worst staples to come No one is ever here to assist only 2 ppl working. Print center should always have multiple ppl working.
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December 2023 by Staci E.
I got such good service in here today. The cashier was a sweetheart, she was a young black woman in think she had on glasses. But I really want to compliment the young lady in print, I didn't get her name but she is brown skinned with a long ponytail. She was really patient and she really helped me out, I really appreciate the help I received, I'd definitely recommend them to anyone.
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November 2023 by Phil F.
I have been a customer and rewards hold holder on the Staples on W. Century in Inglewood for many years. I visted there this last week and I was so happy to have been served by Mr. Elija and Ms. Zoria. They both work ing the Copy and printing Dept. I am very happy to give this store 5 stars because of the Customer Service that they both were patient, professional and they have mastered their department. It's a pleasyre to shop ther because of them. Whoever trained them did a great job.
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August 2023 by Marian G.
This a local drop off of my Amazon returns. It works for and the staff is courteous as fast. The price of the items are reasonable. I've never have a problem when using their printing services. The printing quality is true to color. Elisabeth was the only person in the Amazon reruns and printed area. She was courteous to each customer as the interact with her.
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July 2023 by Sandy E.
Don't come here for happy returns! They act like you're committing a sin walking into the store with items to return. They are blatantly rude and lacking basic customer service skills. The manager is a black man and as happy as I am to see that, something is very off about his personality and unpleasant. I would avoid this staple at all costs. Bad energy and weird people.
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July 2023 by Jorge Rosales
Horrible service. The ginger gentleman in the printing department is lazy. I asked to make tickets for a raffle and there was no one there. He said they had a big order coming and they only had 1 printer working. Yet he had just printed like 10 copies for me.Point is, they do not want business
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July 2023 by Laura W.
Tanesa, Tanesa, Tanesa!!! What a gem! This girl is going to go places! I had dropped off an item Friday for UPS and it didn't get picked up for some reason BUT I called and Tanesa didn't want me wasting my time on hold so she said she'd call me back. Well I got occupied with errands so Tanesa called back, left a message AND called back again (amazing!) to get my tracking number to search for my item and then called me back again and assured me it would be picked up that day. Wonderful service! Polite AND professional. Thanks Tanesa!!!
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May 2023 by Janay M.
I never come to this Staples but recently had to start going because Amazon had diverted me to drop off my returns here instead of my normal UPS store. The first couple of times it seemed fine to drop off the items but for the last 4 days now, they are "out of labels" or "system is down" and unable to accept Amazon returns. This is frustrating because switching the option to return to UPS Store will cost me $1 which is what they suggest now like I don't use Amazon and would just switch the option if there was a better choice than waiting for them to figure out how to get Amazon returns. SMH. This place is an absolute joke. How can you be partnered up with Amazon to take returns but not have labels. They also have a ship station here so how can they not have labels if they ship items out? Anyway, I don't ever want to come back to this place.
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May 2023 by Martin R.
Came here on a Sunday to print out a couple copies from a usb. Out of all the 6-7 printer machines there were, only 1 was working. On top of that the employee behind that desk was not only rude but not helpful. Everytime I would ask a question I wouldn't get acknowledged. Not sure if dude was having a bad day but honestly I didn't ask for much, all I wanted wee copies. After 15-20 minutes of waiting for a printer to work, I was finally able to print my copies. 25 cents each of courseNever coming here again
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March 2023 by ODUATAJ TV Taiwo Oduala (ODUATAJ -TV)
Lovely place
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November 2022 by W Harper
Asst Mrg David 10 stars excellent customer service from most of the employees
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November 2022 by Tkue SCLA
Very poor customer service. All around from printing to cashier. Better off driving elsewhere.
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November 2022 by Shag W
Great service!
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November 2022 by Daphne Collins
Went to make copies...