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November 2023 by Kc Adler
Easy in and out and all accessories available for a strong move.
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August 2017 by Sid R
The pickup and drop off experience for the U-Haul was pretty smooth. Didn't have to wait at all both times. The lady who runs the store is very polite, helpful and made sure the everything about the U-Haul reservation checked out.
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September 2016 by Mia J.
I had a horrible experience here. First off the rep told me I needed to return my rental by 7am the next day to avoid being charged for a second day. I wake up at 5:30am the following day to get the truck there on time only to find out that they did not open until 9 o'clock. I called the office to find out how to get my refund. The same rep tells me I can come in and pick up anytime. I let him know that I work in Santa Ana so I will come as soon as I can make it during their business hours. When I get there to pick up the money I find out that a check has been mailed out. WHY did the rep not say..."ma'am you have 3 business days to pick up your cash before we mail out a check"??!!!! Long story short, its two weeks later and I still have nothing. I'll probably NEVER use this location EVER AGAIN!
