Vons is a large, clean neighborhood grocery store offering a convenient and friendly shopping experience. It features a wide variety of choices across departments including fresh produce, a bakery, and a deli. The bakery provides customizable cakes and cupcakes, while the deli offers made-to-order party trays. The store also contains other small branches of stores within it. Customer service is frequently highlighted as helpful and friendly. Staff at the registers and in the pharmacy are noted as friendly, with employees in self-help and pickup services going above and beyond to assist shoppers. The team handling pickup orders and the helpful pharmacy staff receive particular praise. The store makes shopping convenient with multiple registers open and services like Order Ahead pickup, Grocery Delivery, and DriveUp & Go™. While the store is generally excellent, some shoppers note that a number of the shopping trolleys do not come apart easily. The location is handy, within walking distance of a nearby bus station. Overall, customers report a positive experience with correct orders and appreciate the helpful staff across all departments.
The fact they had more registers open and very helpful customer service from (I didn't get her name) a worker in Self-Help who went out of her way to show me how to navigate the online services provided, earns them another star. Not a local, but I'd consider shopping here on the daily!
March 2024
Self service wouldn't accept money Took 25 minutes to check out with managers assistance
March 2024
The fact they had more registers open and very helpful customer service from (I didn't get her name) a worker in Self-Help who went out of her way to show me how to navigate the online services provided, earns them another star. I'm not a local, but I'd consider shopping here on the daily!
