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October 2023 by Guillermo Maltes
Never have the Uhauls you reserve on time. Have tried booking here twice and both times they have not been able to help.
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June 2023 by Mike S.
Westchester Self Storage has provided me with excellent service over the years. I want particularly compliment Miguel. Miguel knows this place like the back of his hand and is always very friendly and courteous. He truly cares about the customers and makes you feel welcome. In my many years of working with Westchester Self Storage, they have always answered my question/emails, and pay attention to the little details. Like for example. I rented a van today and Miguel made sure I got the one that was closest to my locker. So nice that he thinks of little things like this but it's not such a "little thing" when something like this prevents having to carry heavy boxes an extra few feet! Thanks Miguel! :-) Just one of the reasons I like this place. I'd totally recommend Westchester Self Storage and also this branch of U-Haul. Both good companies.
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January 2023 by Hien Nguyen
Place is run down and has rats.
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December 2022 by Leah B.
Not impressed by the "customer service" some others have raved about. I came close to closing time and couldn't find their office that was in the back of the warehouse. I found it and they refuse to take 2 min to show me the storage space even though I drove 30 min to get there. It was still before 6p and would only have taken a quick minute to see the room but a female in the back made it very clear she was leaving and could care less. I'm going to check out the Extra storage company down the street. I won't be renting with them.
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November 2022 by Gwendolyn Mitchelle
It's ok
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August 2022 by Philip Hall-Partyka
The people who work here are very nice. HOWEVER, after not visiting our storage unit for six months, it was infested with rats when we returned. The building - especially the outside - is not especially clean, which could be a contributing factor.
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August 2022 by Hana Ch
This place is a dump, smelly and full of trash. No working public bathroom (always out of order). Stay away at all costs.
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June 2022 by Kathy Crawford
Very good customer service and very helpful the rental units are very clean I'm happy I found this place for my son. And very good prices.
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April 2022 by David Ali
I had an excellent experience at Westchester Self Storage. Jackie and Miguel were outstanding and extremely helpful! We recently moved to a new home and Miguel helped us first with a storage unit. Good size and affordable price. He also helped us with storage boxes.Then we needed and Uhaul truck to move some items because my SUV was in the shop. Jackie got us the truck fast and easy. When I was moving a large appliance, I realized that I needed a different size hand truck than one used for boxes. I called Jackie and when I arrived to pick it up, she was waiting for me with it at the gate. Both Miguel and Jackie made our move simple, easy and fast. Great customer service! Thanks!
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October 2021 by Grant F.
I had a reservation at this location and when i showed it they did not have it. The attendant was absolutely no help. She was rude. She just sent me on my way with nothing.
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April 2021 by Toni W.
Great customer service! I almost had a heart attack when I realized the driver's side door closed when I stepped out to take a picture of the cargo area upon returning the truck... but the woman in the office was very polite and friendly... made a phone call and assured me that it was ok and that it wasn't an issue. (And that I had just completed my return on the mobile app, that I was free to leave). I was sooo relieved! Thanks for your help!
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April 2021 by Lisa Reed
cheapest storage place near LA. good service
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November 2020 by LA BEL
Friendly and professional in and out with no problems
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October 2020 by Karla Clark
I stored my stuff here for four years. Staff is really nice.
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October 2020 by Sandra L York
Friendly Staff in Miquel