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October 2023 by Joseph Ramirez
I started having issues with my solar panels and when attempt to call the number listed for support, it rings once and goes to voice-mail. I've tried multiple times throughout the last 2 months with no success. This is ridiculous.
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September 2023 by Lloyd Emberland
I and others have called about warranty issues potentially costing thousands but never get those calls returned.Buyer beware.
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July 2020 by Ron J.
Horrible company. Never returns phone calls and never came out to repair my panel. No wonder his first company went out of business. Mark Danenhower is a fake and a a scammer. Don't use this company!!
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July 2019 by Ed B.
I have been trying to contact I Love My Solar for several weeks and I have yet been able to reach any one and no one is returning my calls. I would not recommend using this company if you expect the same level of customer service as I do.
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July 2019 by Jayme M.
Warning! Once your system is up and there's no more money to made off of you, you will NEVER get a returned phone call or service. We bought our house a year ago and it had solar from The Solar Company owned by Mark Danenhower( now owner of I LOVE MY SOLAR). We have all the information, warranties, contact info , etc. to go with our system. We have had crazy high pge bills and came to the conclusion after having pge out and other solar companies, that our solar panels/system wasn't working properly and isnt sufficient for our size home.We have called mark several times, left messages and even once got him on the phone. He quickly had to go but promised to call back. He NEVER called back and hasnt returned our calls which I have documented starting in early June. Sadly, we are now having to have our panels removed by another company as we are getting a new roof. We are having to have warranty work done, panels added to our roof and a removal and re install work done by another company due to mark never returning our calls . Totally unprofessional and an absolutely horrible experience. Save yourself the hassle and go with a reputable company that will back their work and be there for more than just the initial sale and install! Very disappointed!!
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November 2018 by Suzanne H.
We live on a steep rock hill in the Sierra Foothills. We talked to many companies prior, but they would only do house mounts, not ground. Needless to say Mark accepted the challenge. He did it perfectly, and quickly. You would never no that there was a lot of equipment going through the site as the cleanup was impeccable. So if you are thinking solar, be sure and talk to Mark first.