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February 2023 by Carol D.
The only good thing in this place was their lash tech Victoriana. I have gotten my lashes done by different "master stylist" at This facility they were ok but Victoriana was the best. I got a text on Tuesday 2/21 that they were closing down their location Permanently. This company offered membership which they charge a monthly membership price but because I took good care of my lashes and the stylist Victoriana she's good at what she does I didn't need to come in every 2 weeks. I rack up so much credit that they offered to freeze my account so the balance would decreased. So when I called I asked for a refund since they are closing the store down. They gave me the option of that the credit can be used in other locations of amazing lash studio and that they would expired in 60 days!!! Due to the amount of credit I have I would be loosing over $500 worth of credit there's no way I will be able to use all of this in just 60 days impossible!!! "The only way a refund could be issued it would be if the last charge is less than 3 moths old" I was never given this option to begin with. I would of asked for a refund back then with that much credit but it was not disclosed at all They have a bad reviews with BBB! I asked for a call back from the owners to at least do the right thing to refund 1/2 of the credit to be fair. No response at all
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December 2022 by Meghan M.
Amber is my GO TO GIRL!! She knows lashes and knows how to apply them so they stay on longer. I am a nurse and work very hard, so these lashes go through it but my lashes stay on and last 2-3 weeks with Amber doing them. I always get compliments on my lashes - that they look natural and full and I cannot recommend her enough. She is GREAT at what she does and is also is an amazing person inside and out. Always look forward to our appointments!
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December 2022 by Emily O.
Charged over $150 to my Cc illegally then refused to call me back. Now I have to cancel my credit card.
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December 2022 by Aura G.
I've been going to Tiffany for 7 months now. She knows exactly what I want and what looks good on me. Not only that, her application is flawless so lashes look amazing and they last too!! Tiffany is the best!
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November 2022 by Mykayla R.
Amazing lash studio within itself is truly a hit or miss depending on the location. I was a big fan of the los olivos location, even if there were ANY issues the team and managers handled with the utmost care and consideration. However, now that i am a block away from THIS location i decided to make it my usual given the convenience. By far the worst decision i have made. As far as the lashes themselves, i have only had one stylist that left me happy with the outcome and that is miss Tiffany. She is talented, caring, great customer service and really just a great personality. The other artist were very sweet, but definitely lacking whether it be the lashes dont last or that they apply them in clumps which is BEYOND uncomfortable. I also would like to add that I have ONLY booked with master stylists. I called about a week ago to cancel my membership and was told a manager would be notified so that at my last appointment it would be addressed. Now at my last appointment, i mentioned the cancellation and the manager (red hair) stormed out as if it was the greatest inconvenience. She said she didnt have the time and would call me before end of day. As i was about to grab my keys and leave, she asked the reason of me cancelling. I explained i just wasn't always happy with the services, then she continued to aggresively ask me why and why dont i want to give them another try. Honestly, had she not been rude I probably would've thought about it but it just really isnt worth it. Even moreso i didn't receive a call until 3 days later and i spoke with the receptionist. Im not sure if it was a connection issue, but she kept asking the same questions over and over so when i spoke up to ask if she could hear me, she began to snap at me and the entire rude interaction is really just more reasons on why im relieved to have canceled. Having the membership is convenient, but if you appreciate good lashes it is no where near worth your money. Also the lash techs regardless of skill have ALWAYS been kind. The front staff and management tend to be passive agressive, pushy, and rude. Which has been an issue i overlooked, but unfortunately has led me to this review here.
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November 2022 by Jourdan B.
If you want a stye, or pink eye, this is the place for you! My first visit was a complete cluster. The appointment was scheduled at the Los Alivos location at 8am on a Friday morning. I show up for my appointment and sat in the lobby for 15 minutes while they proceeded to tell me that my technician wasn't available and asked to reschedule. I was catching a flight to Italy that afternoon and definitely could not reschedule so instead they sent me to the Tustin location. The receptionist gave me an address so I put it into my map and headed that way, much to my surprise it was a wrong address. I finally got to the correct location and had my lashes lifted and tinted. They comped the lift but I had to pay for the tint. When she was done I noticed that my right eye wasn't curled nearly as good as my left. 2 days later, while in Italy, I woke up with a stye. Something I have never had in my life! I was so upset being on vacation with a swollen and painful eye. I get home from the trip and complain to the studio so they tried to make it up to me by offering me a free lift and tint and to give them another chance. I took a shot and thought maybe the first time was a fluke, man was a wrong! Once again, my right eye did not curl like my left AND I woke up the next morning with pink eye!!!!!! You guys!!!!!! This place clearly does not clean and sanitize their tools thoroughly! How did I get a jacked up eye both times I went there?!?! Sorry, but I would not recommend to anyone!
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September 2022 by Kristi H.
I have been coming to this location for a while. It's very clean and pleasant! I absolutely love Daisy - she does amazing work. Request her if you can!
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September 2022 by Amber Levitt
Melissa is incredible! She is extremely talented and does an amazing job with my lashes! The girls at the front desk are always so warm and kind, I highly recommend coming to amazing lash!Service: Eyelash extensions
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September 2022 by Cynthia P.
I had a master lash technician she was great at the Tustin location. Friendly staff. I got rave compliments on my lashes. I got classic lashes.
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September 2022 by Janelle P.
I had a membership that started well before the pandemic. I put my membership on "hold" a few times during the pandemic as I was simply unwilling to go in or have my lashes done in the parking lot. When I talked about cancelling, I was assured my credits would not expire b/c of the pandemic restrictions. My money was still taken out of my bank account regularly when my membership was not frozen. Last week I decided to start back. I called and was told I had five credits, much less than I expected but I figured it was a good place to start. At the completion of my lashes today, I was told I have ONE credit that was purchased with less money than what is being charged now. Purchasing a "credit" should be just that - otherwise it is a gift card. However since I was getting a new set, I was fine with crediting the amount paid toward today. But I was told I had only ONE credit, not five. I am NOT ok with was the inexplicable disappearance of the five credits I was told less than a week ago I still had. The front desk girl first suggested I had a different home studio. Nope. Maybe I had a different telephone number. Nope. She said she could see "greyed out" credits that were expired but didn't tell me how many even though I asked. She then said the girl who told me I had five credits was "new" and maybe she was looking at a different membership. Keep in mind, I know I have several credits (likely more than five but I am pulling my bank statements now) which per the staff would not expire due to the pandemic restrictions. Had I been told they would expire, I would have cancelled my membership in early 2020 instead of letting them take money out every three weeks. I am fine with "cash value" over actual credits. That means I have to pay more when I go in b/c the cost has increased, and I have to pay $20 more for a "master stylist" which is the bulk of their staff members. But I will get the dollar value that I paid in. I was told I could reach out to corporate. There is no corporate number I can find. The corporate website says to reach out to the individual owners, which I tried to do, but am not allowed to have her direct information either. This is several hundred dollars of credits that have gone into the pocket of the owner (Irvine/Tustin location who also owns Los Olivas) without fulfilling their obligation and the promises made to me. I would be spending several hundred more just for the upcharge and master fee, not to mention I was ready and willing to keep an open membership for future services. I have little faith anyone will get back to me, but am willing to modify this review should that happen. EDIT - I was invited to call or email the studio to fix the problem. I did BOTH prior to posting the review. In addition, the woman at the front desk said she would send an email directly to the owner. What do you suggest next, Chris B.?
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July 2022 by Aimi S.
Katie does such wonderful work I cannot thank her enough! She is very sweet and attentive, detailed and gentle. No better feeling than leaving an appointment with gorgeous full lashes that lasts every time! Thank you Amazing lash Studio for the excellent service and for having wonderful people like Katie
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July 2022 by Sophia H.
Jeanette is an awesome lash stylist. I love the way she does my lashes! She is very sweet and kind and very gentle when it comes to removing tape or moving my head to help her place lashes. She definitely fills in all my lashes in a timely matter. I am a very satisfied client!
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July 2022 by Maria Unuzeta
Such an amazing experience for my second time!! Definitely book with Cynthia!!! She’s a lash master and omg let me tell you!! I can literally fall asleep and she be doing her magic on my eye lashes! Love it!!!! Thank you so much for a great experience! And an amazing look girl!!
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July 2022 by Raabia K.
Love this location and my master lash stylist. She is efficient and works fast! Her name is Christina!
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July 2022 by Stella O.
Do not come to this place! I gave this place a try since my lash lady was out on vacations. I paid $100 for a lash lift and they still didn't seem like they were lifted at all.
