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February 2024 by DSNT Disaptch
I currently work at the Amazon Hub here in Mission Viejo and went to take my returns to this location, where i ran into James. He was beyond helpful! I will be returning to this location most definitely.
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December 2023 by Transon Nguyen
I’m grateful for these guys. most of them are college students and always smiles. Our area has lots of packages stolen by porch pirates and this is a safe alternative.
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November 2023 by Heidi Schultz
I love Amazon!!!!
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October 2023 by Alex Hou
Simple and fast
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October 2023 by Linda Treadwell
Customer service was a plus.
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September 2023 by Sachin Kaushal WCC
Excellent
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September 2023 by Dragor Cochrane
The staff here are enthusiastically helpful. They actually advise you on how to work with Amazon customer service to get your return returned. Do recommend.
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June 2023 by William
Very convenient way to get and return Amazon packages. There have been a few technical issues in my times here but the staff have been able to help me out and I’ve never missed out on a package or a refund.I’m glad they have staff on hand to be able to help out when weird things come up. The center can get busy at times but I’m usually always able to find parking.
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May 2023 by William Bono
Very convenient way to get and return Amazon packages. There have been a few technical issues in my times here but the staff have been able to help me out and I’ve never missed out on a package or a refund.I’m glad they have staff on hand to be able to help out when weird things come up. The center can get busy at times but I’m usually always able to find parking.
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May 2023 by LC CL
music too loud and there's cursing on the background, many times when i go there, some of this employees should leave their music preference's playlist at home, as for the noise from the speakers it's pretty loud.
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March 2023 by Amy Liu
Amazon provides convenience for people that dislike walking the mall and shopping.The "try it before you buy" feature for example, is so people like me orders to try in the comfort of my home and time.The bald guy with glasses saw me come in with 3 returns, didn't even care that my daughter could hear him and stated to his co-worker in an angry and despective way "LOOK AT THAT, all those returns" and pointed at me, refering to the returns. My daughter, who is 14 didn’t say anything but made her feel really uncomfortable. I didn't, I know that I spend way too much money on Amazon to feel bad about 3 returns (when I keep the other 10)Amazon pls do a random customer service shop on your employees. Your customers don't deserve that treatment.
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March 2023 by eric vogler
Always fast and easy drop off. Staff is helpful when you need it.
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January 2023 by Paige James
Easy returns process. I wish they had a hub locker closer to Anaheim but this one is located in a cool area that has a bunch of neat shops around it.
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January 2023 by Khanh Hua
I came here to return an item that I ordered from Amazon online. I had put a return label on the box. The process was brief and quick. I was in and out in just a few minutes. I take off one star because the location requires I have to drive on a toll road to get there.
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November 2022 by bhavana kuntal
It was very convenient and simple to return the package through the Amazon hub. I didn't even need to ask someone out there how to go through the process. Everything is clearly mentioned there. My experience was great.
