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October 2023 by Cassie C.
I've had my car serviced here several times and have always been happy. The service is great. Communication on point. It's clean and well run.
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September 2023 by Reza Y.
My third visit at this place. Simon spent good amount of time to discuss my options. He is a knowledgeable and honest man with good manners that is hard to find these days. Their pricing is also very reasonable. Thanks as usual!
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August 2023 by Hana Oličová
This is rare to find in Orange County - honest, professional, kind and patient guys work there. Excellent service and overall experience. I feel very happy I found this place.
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August 2023 by Savannah C.
This company has been great to work with. I had the very unfortunate experience of working with a different shop when I wasn't in the area a few months back and it really sets this business apart. I originally went to Auto craft in January this year for a coolant leak and had to get my water pump thermostat replaced. I just went in again for an issue and they fixed it right away and were very helpful and fair. Honest and trustworthy people here, which I've found hard to find in this industry.
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June 2023 by Jeremy Mozlin
I feel really fortunate to have found this place tucked away in the auto care center a little south of the Spectrum and Whole Foods! Fantastic, friendly service, and they really understand those older/foreign cars much better than a general mechanic.Service: Air & cabin filter replacement
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June 2023 by Supeng He
Terrible service experience. Their manager likes to preach customers so much. If you want to be treated like a dog go to this place.
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May 2023 by Bill K.
By far, Auto Craft Foreign Car Repair is the best auto repair shop that I have used in the 54 years I've been driving. Ferogh Mansury is the owner and he and his employees go out out of their way to make sure you leave their shop satisfied and happy. Their work is of the highest quality and they all demonstrate an extremely high level of professionalism; cost for services provided are all very competitively priced. I had been using them for about a year and a half when I moved to the Bay Area as a result of a job transfer. While down in Southern California on vacation for a week the A-Service on my Mercedes was due so called Ferogh to set up appointment time, hoping for a same day opening. Naturally, he really didn't have a slot open that matched my availability but that didn't matter; he told me no problem and to come on in. Another pleasant surprise was the cost. I had been looking for a shop up north which specialized in German cars for my MBZ E-350 A-Service and quotes ran anywhere from $190 to $300; my cost at Auto Craft was $125 and as always, they did an excellent job. They had previously done my B-Service a year or so earlier and again, excellent work at a highly competitive price which was much lower than the other "specialists" in the Orange County area. As with the A-Service, Auto Craft's cost was significantly lower than their competitors and the work was of the highest quality. I highly recommend you to Auto Craft in Irvine and its owner, Ferogh Mansury.
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May 2023 by Craig B.
I needed a new battery for our 2019 Mercedes and decided to come to Auto Craft based on their yelp reviews. I am glad that I did. Simon greeted me as soon as I arrived and offered to perform a diagnostic to verify the battery was the problem while I waited. After confirming the battery was the problem, they installed a new battery at a fair price. The service and communication Simon provided was excellent. We will definitely be bringing our car back for our future service needs.
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February 2023 by Tony S.
I have 2017 Mercedes E300 and started having issues about a month ago.When I drive in comfort mode and step on the gas to accelerate when I enter the freeway, car would jerk and it seems that the computer is limiting the maximum speed at around 45 miles per hour on the freeway which is quite dangerous. I have Googled it and read the posts on the MB forum about the same issue.Folks talk about so many possible causes from spark plugs , ECU, Turbo, transmission..etc.I have figured that if I take it to the Mercedes dealership, they would suggest replacing many parts to go through the process of elimination to find the exact cause.Since my car is due for A1 service anyway. I decided to take it to the Auto Craft (European car specialist).I took my car there a couple of times for regular service and thought the owner (elderly Persian gentleman) was very honest and nice.I left my car there yesterday morning and got a call the same day from Simon (he is the nephew of the owner) who has explained to me why he thinks the problem might be woth my crank shaft position sensor which was getting an error when he scanned it.Simon has also done research reading up on papers from Mercedes Benz and concluded that he suspects the bad crank shaft position sensor to be the cause. He said he can't guarantee that replacing it would fix the issue, but that would be his suggestion. Since their shop had good reviews on Yelp, in addition to my positive vibe with the owner and Simon, I decided to go with his recommendation.Guess what, Simon has fixed the issue.Simon said he and his technician have tried to duplicate the jerking when stepping on gas to accelerate, and they couldn't. I thanked Simon, but I told him I would have to drive the car for a few days to be sure.When I picked up the car today, on my way back home, I stepped on the gas pedal to accelerate several times, and my jerking issue had disappeared, and the car accelerated beautifully.My thanks to the Auto Craft and this sharp young man Simon.From now on, this will be my go-to shop forever.Thank you again, Simon, for the excellent job you did to resolve my issue and save me from going to the dealership to waste a lot more money.Simon is the man at the Auto Craft!!!
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December 2022 by Autumn N.
The best German car mechanic I have been to! They are always transparent about what needs to be done and what doesn't and are always upfront about prices. They go above and beyond to make sure you get great service. They have fixed multiple things on my car in the past year and I have never had to come back with more issues (which has been the case with every other mechanic I've been to). I would recommend them to anyone and everyone.
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November 2022 by Shawn Chan
Great kudos to Faro, Simon and the team of Auto Craft! They are honest, professional and patient.This is a late review. I've had my BMW 750 serviced by Auto Craft since 2019. They always provide a decent quote with details and price listed so you are well informed, and they always ask for your permission before they perform on the vehicle.The recent challenge is my friend's BMW X5. The car is old and needs major repair. Inspection, quote, permission and perform. Very professional and patient. They made sure the car goes strong.I'm very glad that I can have a shop like this in OC. Strongly recommend it. Hopefully, Faro and the team could help you out some day!
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November 2022 by CJ C.
Great kudos to Faro, Simon and the team of Auto Craft! They are honest, professional and patient. This is a late review. I've had my BMW 750 serviced by Auto Craft since 2019. They always provide a decent quote with details and price listed so you are well informed, and they always ask for your permission before they perform on the vehicle. The recent challenge is my friend's BMW X5. The car is old and needs major repair. Inspection, quote, permission and perform. Very professional and patient. They made sure the car goes strong. I'm very glad that I can have a shop like this in OC. Strongly recommend it. Hopefully, Faro and the team could help you out some day!
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November 2022 by Susie B.
Great service, clear communication and GREAT PRiCING! Much lower than the other Mercedes shop I went to. My mom brings her BMW here too and she is very satisfied as well. Great shop!
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October 2022 by Amy W.
I prefer to have my car serviced at Auto Craft because they are honest and I always receive great and prompt service at a reasonable price and the owner is very nice.
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October 2022 by Mazen A.
Competitive pricing and friendly staff. My go to place for my car service needs. My only complaint is that they're closed on weekends.