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October 2023 by Adan Preciado
Very reliable car and trustworthy people worth a train ride from San Diego.
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October 2023 by Chantal Brose
PJ is absolutely wonderful!I had a very crazy situation- long story short I came from about 3 hours away and needed a car that same day! Which eventually turned into night. I believe i spent around 4 hours at the dealership and PJ was very patient with me. I test drove around 7 cars?! By the end of the evening it felt like PJ and I were best friends. He was more than helpful to me and I will go back to him the next time I need a 4runner or tacoma.I came to him based off the reviews- so it's true, he is the best!I've had my truck just a couple days now and I'm loving it and could be more happy. Thank you again PJ for helping me.Namaste!
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July 2023 by Sevan E.
Nice guys and very pleasant. We purchased a 2006 Toyota Land Cruiser and the Car was in immaculate Condition. Not pushy, very honest and straightforward. Thx
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July 2023 by Ramin G.
A very pleasant experience purchasing our Toyota 4runner here. Both guys are more then welcoming and the cars we looked at were in extremely clean Condition. Thank you again
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July 2023 by David Roum
PJ and his brother were so professional, patient and kind to us. They gave us a great deal on a 4Runner for our daughter and even came by my house to make sure everything was perfect with car. I highly recommend Cars R Us, we could not be happier with the service.
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July 2023 by Moses P.
Please read on, it is worth reading and will save you money, peace of mind, and will end up with a good used car. Our best wishes to you. My family and I have purchased many used cars form used car dealers. But never had a bad experience such as this. We are recommending the BBB to put this business on high alert so other buyers are aware or his cheap and dishonest tactics to attract customers and try to sell cars that are not safe and have many hidden issues which that cover up, not disclose prior, during or after sale. then it is too late for the customer to do anything but to report just like I am doing now. My sincere advice is always going to a bigger dealer such as Toyota, Car Max, and such other known dealers for used cars and buy from them. They will be honest in selling the car, and back you up if something goes wrong. They may be a little pricy, but it is worth it. This business owner is very poor in customer service, no proper business etiquettes, not willing to negotiate, not considerate, willing or open to listen to customers opinions and viewpoints. In conclusion, don't even go there and don't ever give your business to him. Arguing with customer and not wanting us to do pre purchase inspection. Discouraged us buy 3 days purchase protection. And never agreed with the defects in the car after inspection to repair or share the cost to repair some key functionalities of the car, Such as spark plugs replacement, Transmission and coolant flush and replace. Not open to listen to customer feedback. Very keen on talking and selling to ladies and not willing to communicate to men. No such discrimination to ladies or men, but as we all know this car and its functions and mechanics are more known to men than ladies. And when a man talks and brings up issues this business owner is not willing to listed. And not agree with genuine things or issues with the car. We made a biggest mistake to giving our business to this Cars R Us in Irvine. Ps be cautious.
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June 2023 by Hadi Davarmanesh
Thank you so much for the great service. I really appreciate everything you have done for us purchasing the 4Runner.Pj is the greatest ??
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June 2023 by King Grim the 1st
I like how PJ does business. I hope to be approved to purchase a vehicle from him. One of very few dealers who doesn't come at you ready to sink their teeth in a customer. See photos uploaded for update on my experience.[This is after a year update] well a lil over a year now and the amount of stuff i have fixed on this Jeep are endless. One word comes to mind, [lemon] and it currently needs a new motor. I have routine oil changes, and radiator fluid flushes. I have a long list of recites that can confirm. I have documentation of all the work ive had done to this Jeep including dates.I haven't payed off the loan yet but the car definitely needs a new motor as of right now. Note and full disclosure. Maybe all Jeeps are lemons this is my first one but not my first car. My Honda (that i bought else where) has out lasted the Jeep 4 times over.
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May 2023 by Pamela Bye
Great service. Nice and efficient. Very helpful! Its 30 days OR 300 miles. Check the mirage before you sign. In addition accept to purchase the contract cancellation option as it will save you money in the long run.
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February 2023 by Colby Hora
I recently bought a very nice 2001 Toyota 4Runner from Cars R Us. I am from Wisconsin and flew down to pick it up. Throughout the whole buying process, PJ, "Mr. 4Runner" was very helpful and personable. Very happy, and will recommend to friends and family.
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February 2023 by Dm Techoc
Thank you PJ for amazing Lexus GX470, I love my new toy. you are the best
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February 2023 by Ali Maal
I bought a 2000 4Runner white from this dealer , and took it to own mechanic, everything was exactly the way PJ explain and no surprise or misleading, PJ was very professional and knowledgeable, definitely I’ll be a return customer. A++++
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February 2023 by Eric Ostrowski
I bought a 2000 4Runner from PJ and he went out of his way to convince me that he would do what he could to get the car in working condition with the problems I saw from the pre purchase inspection he had done at a nearby Toyota dealership when I asked for it. He even went out of his way to get some body work done as I was going to leave from some bad rust I had found.The problem came about from his mechanic. PJ said his mechanic would fix the oil leak. He did not. I had to spend over 2000$ fixing the oil leaks on this car and some other un professional mechanical work that was done to the vehicle. That being said you can buy cars from PJ just make sure you get a pre purchase inspection and do not let his mechanic touch them.Edit: PJ has decided to communicate on here and he is correct I had to spend 1000$ to fix what he promised to fix, not 2000$. That being said I will leave it at two stars because PJ did do a good job communicating with me but the mechanics warranty is not worth much if his work is not done well.The mechanic took apart the entire intake manifold to replace the valve cover gasket and did not replace the cam plugs so there was still a oil leak from the cam plugs and the intake manifold had to be removed again to replace the cam plugs as well as the valve cover gasket again, 345$ in labor alone. Then when the spark plugs were placed back they were finger tight and had to be re torqued to spec. Just be wary of his mechanics work and have it checked over.
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February 2023 by Ryan Begnaud
Bought a VW Jetta 2009 here 5 years ago, Car still runs fantastic, no major issues ever. PJ was extremely accommodating and professional. Definitely would recommend Cars R Us!
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February 2023 by Brandon Wood
I just purchased a used 2015 BMW from P.J at Cars “R”” Us and the experience couldn’t have been any better! He was very friendly, helpful, and walked me through the entire process. It’s been a while since I’ve purchased a vehicle, and I appreciate all of his help! Would definitely recommend’
