August 2021 by Anna Hernandez
I was recommended this auto body shop by my dad who was a previous customer and had nothing but good things to say about this place of business. After some minor vehicle damage, I was I need of a good and reliable auto shop. I give five stars to car star who exhibited amazing customer service. The 3rd party insurance company was not so easy to work with but Carstar made it easy for me and provided excellent customer service. Carstar was professional. They even took care of the rental car details for me. My car was given back to me with excellent work done to it and a great car wash. I'd definitely recommend this place a to anyone in need of auto repairs !Services: Body & Trim
July 2021 by Andrew W.
Needed a quick repair Friday afternoon right before closing and came here hoping someone's still around. Luckily, Cameron was around and he was super professional and knowledgeable. Took care of my issue right away. Highly recommend him and would come back for more service.
June 2021 by Bella Lerner
So pleasantly surprised by what a great experience I had! My window has been broken (and stuck rolled down) for a while and I finally found a place that offered a reasonable price to fix it, and Joseph was so nice and helpful the entire time too. They kept me updated, got done really quickly, and were super flexible with timing. To top it off, since my window was stuck down I’ve been unable to get a car wash and my windshield was super dirty - I drove away and realized they took it upon themselves to completely clean it for me!
June 2021 by Philip Levy
Outstanding! Friendly, professional and quick. Excellent work!
May 2021 by Ben Alexander
I normally do not write reviews; but my experience was SO GOOD with CARSTAR Irvine, that I wanted to post. As stated in other reviews, the entire process was seamless! They coordinate well with rental car companies for drop-off/pick-up. Updates were shared via text throughout the repairs. The body work done to my vehicle looks perfect----no cutting corners here! All was complete in a timely fashion! I really appreciated their attention to detail and to the customer. True professionals! Thank you CARSTAR!!
May 2021 by Krystal Shaw
I was in my first car accident ever and was so shaken up! They were the best at assisting me with the process and took such amazing care of my car! It looks brand new! Can’t remember who helped me i think his name was nick? please let your whole team know how appreciative I am for them!
May 2021 by brissa lowery
Getting in an accident and then having to deal with all the aftermath is never something to look forward to but thankfully CARSTAR made it seamless! They were so quick and gave me updates on my car throughout the process. They even clean/detail the car before they hand it back. I was so happy with their employees and their service. Hopefully won’t have to be back soon but if I ever need anything done with my car, I know exactly where to go or to suggest friends to go too!
May 2021 by Alec Torelli
Incredible service. Extremely efficient and they were very kind. Will definitely use again!
May 2021 by chab suos
This place was amazing. Customer service was great..got my car repaired fast and the work was greatly done. Thank you.
April 2021 by Noah Reid
Nice, clean shop with helpful and friendly staff. Gave estimate for repairs, ordered parts so everything was ready when I dropped off the car (to minimize time without car), and the car was washed and ready to go when they said. Work is guaranteed for the life of the car (as I own it). Highly recommend!
April 2021 by Rapha Rapha
Great service , fast, friendly
April 2021 by Natalie T.
I came in today with my splash shield flipped and dragging and saw they had a busy start to their morning in the waiting room. Despite this, Cameron was readily available to help me professionally and manually resolve my problem and speedily send me on my way. His advice for any future problems if this issue were to pop up again really made me feel taken care of and reassured. Thank you!
March 2021 by Crystal L.
I really appreciate James and his team's work. They made my car look like a new one. They are very professional, honest, and sincere.
March 2021 by Robert '.
These guys are awesome ! Brent kept me up to date throughout the process. My truck looks great and they were able to get it back to me much faster than expected.
March 2021 by Heather K.
Amazing service, super friendly and nice! Cameron Okamoto at Carstar was super helpful and nice, and was the best service I had ever gotten at a body shop. Will only be coming back to here from now on!