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July 2025 by Admin Carlin
Kids love the stuff they sell. I think it’s expensive crap. And none of it holds up exceot the stuffed animals. Ear piercing was great tho
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December 2024 by Prem Makker
Free ear piercings is their tagline. Had taken grand daughter. Good quality collection and servive
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September 2024 by Aurora Amaro
Friendly who works there and excellent prices
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January 2024 by Yolie W
I love this place.im 64 years.i even like stuff for me.it makes me feel young. Again. Soo many things to choose from.
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January 2024 by 양은서
There's something wrong with the staff here. Not good
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December 2023 by Hee Dong Yoo
Only one person is working and waiting for paying alsmot 30 mins
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October 2023 by Eva F
Bought a Halloween item, when I unwrapped it it was already damaged. Took it back to the store they refused to refund or even replace it with an undamaged one even tho the tag was fully attached to the accessory with receipt and original bag in september because I “might’ve worn it and they know how to hang things”
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June 2023 by OC
My 9yr daughter loves to shop there.
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June 2023 by Trisha V.
My current obsession is fake nails and I know they had a great selection. When I say great, I mean massive!!!!! There were so many choices I literally looked through each one because even the ones behind it were different. Unfortunately the only downside is that it's definitely a bit pricey for sure but if you take care of them, you can use it a few times to get your money's worth. I am so happy I went here because their designs are so fun and different, I filled up a whole box at home and am enjoying them so far.
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May 2023 by Raymonda M.
I give Claire No star. On May 15 29, 2023, I went to pierce my ears, costing me 94 $. Then, on May 19, 2023, I complained to the same store. My ears were red, swollen, and painful. The lady at the store called her manager, and they said you could take the earrings out, and we could give you 20% off your next purchase. But they did not provide a refund. It is the worst experience I have ever experienced, be careful from going to Claire's
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May 2023 by Rebekah L.
My children and I were just at the Irvine Spectrum location. My 9 year old picked out something to purchase. I showed Rosy an email that I received two days ago for $10 off $10 for my birthday. She said it's expired. I said it expires 5/31/2023 and showed her the email once again. Stfny (per her name tag) walked over to help. I said that Rosy said it's expired to which she replied that Rosy didn't say that which is not the case. I offered to give her my phone number to look up my account and gave her the code for the discount. She said to delete the email which I did. She then wanted me to show her that I deleted it. I said no I'm not going to do that because it's unnecessary. She said she didn't want me to use it again. I said believe me I won't be back. She applied the discount and walks away. Rosy bagged the item left it on the counter along with the receipt and walked away. All of this over a $10 reward. They were both so rude which was so unnecessary.
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May 2023 by Kimberly U.
Went to have additional lob piercing. They DO NOT match their online pricing which states "free piercing" with the kit purchase which was to be $59.00. Apparently that store doesn't price match to their online pricing which is absolutely ridiculous. I was then told her (I don't even remember her name I was so annoyed) assistant manager said so and I'd have to wait for her break to be over. The girl went back to doing whatever. What a joke of a company to sell themselves like that and not honor their online prices, obviously one can't get pierced online. The coupons don't work either. Her level of customer service was beneath acceptable and snotty. While waiting for the assistant manager I walked over top Kay's and their staff was lovely and my ears are pierced. Avoid this place and their lack of customer service.
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March 2023 by Michelle C.
Hmm. Such an unfortunate experience. We came here excited to take my 5 year old to pierce her ears. She had been asking for a while so we finally decided to bring her. My daughter was so excited as was I. She wasn't scared or nervous. We unpleasantly were helped by Brenda I think I heard her name was. Yuck. She had the most stank attitude, miserable Fuchi face. Like if you're so miserable why work there. She had such an uninviting Ora and personality. Anyways , my daughter got her ears pierced, she did do well didn't cry or flinch! But this employee didn't say a word during the piercing or afterwards. Just totally stuck up. She walked away and someone else went over the after care with us. Would NOT recommend coming here. you get what you pay for.
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February 2023 by Peyman Astaraki
Long time waiting for someone to take care of our purchases and payment, after 10 minutes nobody showed up!!!!!
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November 2022 by Leticia Gonzalez
Got my 3 month old baby’s ears pierced. Had a very good experience. The associate was very careful and made sure they were perfect. She was very professional.
