Computers in Irvine, CA

“The staff are very informative and helpful. They are also around in case of questions. With all the new tech, it is great to have friendly customers service who can actually answer questions.”

“More genius than Harry Potter! This company is great. Adam assisted me. My repair was minor but I suspect they can do pretty much anything regardless of how much there is to it. I broke my laptop cover / hinge. They had to order the part. They day they got it I took my computer in and they had it done in an hour! Again, more troublesome issues probably take longer. Adam (and a couple of other I'd spoken to on the phone) was so helpful, polite and profession. I wouldn't hesitate to use them again!”

“One of the signs of a great company is the RMA (Return) process. We found that warranty coverage, even a year later was absolutely no problem and totally hassle free!!! We use Enterasource for all our Dell and HPE gear. Complex storage options, etc. They are amazing and offered very fair pricing and excellent service!”

“Paul was able to diagnose the issue and fix my computer in 1 day! He charges a fair price and was so kind and helpful. I would recommend him to anyone experiencing technology issues!”

“I was so excited about this opportunity, it has been nothing but problems. I am almost a month in, and still no printer. I was walking into this thinking things would be amazing. I have worked with two separate sales representatives, both have given me the run around. Not ever getting a solid answer. I am being told constantly "next week" well, next week has been coming and still nothing. Speaking to a manager has been impossible. If I'm having this much problems already I can only imagine how bad it will be if I were to have an issue. These sale representatives can talk a big game but their integrity as far as having honest solid answers is the worse. So sad because here I am trying to better my business and the experience has been nothing but problems from after the second week. It's so upsetting.In the beginning it was hard to process. However, I must say they have proven themselves. I have a very busy life. They have reached out to me numerous times and it was a hit and miss. They also followed up with emails. I think as a small business owner we have a lot more to lose because we are so small however, the customer service has changed up and they have shown nothing but care and making sure I receive the help I need. They really do value their customers and want to make sure we all succeed as a whole. I am hoping to get a second machine in a year. Communication and follow through is so important on both ends.”

“Luis helped me as soon as I walked through the door. I needed help with my iCloud syncs and he was so efficient and helpful. Another staff member asked him to stop assisting me and help someone who wanted to buy a watch in front of me but my problem was not something the Genius Bar could help with so I really appreciated Luis helping me and so quickly.”

“I had a broken laptop that needed parts ordered and replaced/repaired. I called the manufacturer and they provided with me a couple of certified local options for repairs. I called 3 of the recommendations. Avacom stood out from the first phone call, as Barry was very informative and accommodating. I was able to take my laptop in that same evening. When I arrived Barry explained everything I could expect best case to worse case, as well a estimate of pricing that would be associated in either scenario. It's tech....unfortunately computers, TVs, phones, become obsolete in a very short period of time. I say that because you can't always tell until you get the computer up and running or diagnostics to know the extent. Barry assured me he would contact me as he learned more and he did! He would call to let me know what he found to be wrong, when the part(s) were ordered and expected, what cost to expect. I would absolutely recommend Barry and Avacom Computer Services.”

“Maddie and Lauren are great to work with, and have fulfilled every request I've made.Pricing is fair, and they always make sure to get our orders to us as fast as they can.”