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January 2024 by Wes M.
Dr Yung Sik Kim was not helpful, barely looked at my injury, then proceeded to mock my issue and write a marginal patient care report. Totally unproductive and unprofessional. Basically told me good luck and goodbye within a 5 minute experience. The front office folks were really kind and accommodating but avoid this doctor if possible.
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December 2023 by Jason R.
Currently typing this as I wait for my physical to be done. Came in at 3pm and noticed I was the only one in the building. Have been waiting in the room for over an hour almost. Mind you that there are no people inside this Concentra, just me! Very slow and they take their sweet time getting to you. This isn't an urgent care this is a waiting care. I've done multiple physical and Tb test at other facilities that are busier then this and they take me in way faster then this place. If you come here just be prepared for the workers and doctor to make you wait a very long time just to get checked in. Workers keep chit chatting while I'm legit the only one in the building!!
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December 2023 by Sami Freitas
All staff are professional, greet you w/a smile, are happy to serve you and get you what you need. ?
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November 2023 by Amber
Nursing 101: listen to your patients. I had a job authorization to do 30LB LIFT TEST ONLY. i did all the electronic medical history and if you know what the test is, its only a 5 min thing. Turned into 30min+ session because tech started taking vitals, weight, vision. And I stopped midway and said hold up, I'm only here for 30lb lift test. She said it's all included. And I'm like ok, I did this before and I'm only here for a lift test. I waited for a dr and he did a full assessment and told me I am cleared to go home. Nothing left to do. And I'm like, what about my lift test? This is the only reason why I came here, I already did physical, drug screen etc. Tech was confused and then confirmed in my papers, 'oh yeah it's here. But the front desk didnt give you the correct paper work so youre going to fill it out now.' She's lucky I didn't bite her head off at this point but I was like ok, and then I look at the papers and it's exactly what was asked in my electronic medical history. So essentially, i did it twice. This could've been all been avoided if the tech listened to me and not waste my time. Again, nursing 101, and listen to you patient -- and cross check.
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November 2023 by Behshied Mashhoon
I had to do a drug test and they made it so simple even as a new patient. On of top it, it’s like the best kept secret
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September 2023 by David E.
They are in a nice building in a good location with ample parking. The staff are working hard to do their best in spite of an abundance of apparent worker's comp patients.I have only had one visit at this location versus their others, but it was a better overall experience here and in spite of a lot of patients the dynamics and feel were better. I even got a tiny bit of extra time with the specialist. Even he felt less in a hurry here (or at least today) which was refreshing. It is so hard to get much time with specialists whether in private practice or in these primarily worker's comp clinics so I always appreciate it when you do.
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September 2023 by Clayton Larkins
I went here for an employer-required annual medical monitoring physical which is typically an unpleasant experience. These guys defied expectations with a commendable combination of professional, personable, and efficient service, from the front desk to the technician that ran me through the gauntlet. They were friendly. Five stars
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September 2023 by E Joyce Lee
Personnel very pleasant. Paoline was the person who did my procedures and she was sooooo courteous and explained everything what we were going to do. And upon discharge she gave me the times I needed to follow up on my TB results. She was very thorough and so pleasant.
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August 2023 by Nesha H.
The front office staff was very kind and helpful. The doctor, Yong-Sik Kim, MD, had no idea how to help and rather than admitting it and recommending we go elsewhere he just fumbled through answers to my questions and agreed with every statement I made. He made incorrect medication dosages to my teenage daughter as well - he advised 200mg of Ibuprofen (1 tablet) every 2 hours. Normally, it is 1-2 200mg tablets every 4-6 hours. Following his dosage she would have more than exceeded the recommended dose in a 24 hours period. We didn’t follow his instructions.Thankfully, we’ll go back home to our state and see a doctor who understands sports injuries and medication dosage. Waste of time and money.
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August 2023 by Sean S.
came here for a worker's comp injury and everyone was nice I didn't wait too long. Got my x-rays and the x-ray tech Abraham was so nice.Came back for physical therapy upstairs with chiropractor dr. Bamberger and she was amazing. She knew exactly where my pain was without me even telling her just by feeling my neck and back.
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August 2023 by Brett Chiodo
Unprofessional. Spent 95% off the time telling me how they COULDN’T help me instead of just trying to do what they CAN to help me not be in pain after getting into a car accident. Receptionist was rude. Go somewhere else if you can
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July 2023 by Alex M
I want to preface this by saying that especially when it comes to medical care, you are always going to find mixed reviews. People are rarely going to enjoy experiencing extreme illness, injury or emergencies and sensitivies to experiences will shape opinions greatly.That being said, Concentra Rockfield was a major help during an extremely difficult week for me. I have a permanent injury that occasionally requires unexpected and quick treatment.I went in at the end of the day on a Friday to be seen and really needed some miracle help. I was seen very quickly and in contact with the doctor within 20 minutes of arrival.Both the doctor and the administrative staff were extremely understanding, caring and responsive. They actually listened to me and helped provide a response to my situation that left me feeling better by the time I left the office.They are an Urgent Care facility, not an ER and not a specialized care unit. They can't work miracles. But they certainly did a great job of helping me and providing me professional and courteous care. Thank you, Concentra Rockfield.
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July 2023 by Ahri Caruana
Worst place to go, waited 4 hours 30 min has gone by to check me out and they said they don't give time off of work even though you are not able to perform your job. Do not come here!
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July 2023 by Dilla M.
Extremely slow..... The office equipment and decor is outdated. Had my TB skin test done over a keyboard. If your services are paid for by a company obviously you have no choice. If you're financially responsible, skip this location most definitely.
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July 2023 by Allie M
What a wonderful experience I had. I didn't expect everyone to be so friendly and kind. They were patient and funny which helps if you get nervous at the Dr's. They explained everything along the way and made me feel at home. I got my physical done here for school and I highly recommend them all. The staff is amazing! If I ever need an urgent care this is my place to go. Thank you Concentra!
