October 2022
Phone was still under warranty and they refused to fix it. Never buy another one of their devices again.
September 2020
Absolutely horrendous. Phone less than 3 months old suddenly stopped charging. Sent it in for warranty work over a month ago and there is STILL no status update, no loaner no replacement. I filed a complaint with my atty general and the BBB today.
September 2020
Coolpad phone factory service THEY DO NOT HAVE.A SERVICE DEPARTMENT is NON EXISTENT. be.careful with your phone. I've had.my phone.2 months on payment plan and.I barley tapped my phone screen and it shattered. I'm willing to pay to replace the screen. But BOOST MOBILE AND.COOLPAD DO NOT OFFER AUTHORIZED REPAIR CENTERS.
