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November 2025 by Spectro Man
This is a relatively new location for ESS in Irvine, although they have built several more since. It feels relatively safe (although sometimes the gates are broken or there is too long of a delay until they shut behind you) but it's very clear that there are some unhoused persons living out of the spaces. Sure, they disappear at night, but during business hours, they are there sitting in their spaces. It made me feel unsettled. I don't think this is what self storage was built for. Anyway, other than that, it's been a good experience except for the constant and relentless price increases. Long term loyal customers are those who are punished the most, whereas brand new customers get the best rates.
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November 2025 by Cassidy Badua
I had an excellent experience with Thomas at Extra Space Storage! He was incredibly knowledgeable and helpful, answering all my questions and making the entire process smooth and stress-free. The facility itself is very clean, well-maintained, and feels extremely safe, which gave me a lot of peace of mind when choosing a place for storage. Thomas’s professionalism and friendly attitude truly stood out. Highly recommend working with him—he made the whole experience outstanding!
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November 2025 by Sabrina DeAragon - Robinson
Excellent customer service!! Thank you so much for taking good care of your customers!
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November 2025 by Denise Warner
This is a nice place to storage your RV problem is they didn't tell us they don't want long term renters. They increased our monthly rate $200 in 10 months. So we have found another storage facility that is fine with long term and is cheaper
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October 2025 by Miguel Espana
Carmen was great! Great customer service and provided me a great customer experience.
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October 2025 by 區庶亨495C
Excellent
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October 2025 by Jose Munoz
At the beginning was fine the price was not to bad but a few months later it went to high almost doble the price,
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October 2025 by G T
The staff were professional and efficient on the move in & out processes.
I will use the facility again.
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October 2025 by Reza Vahidi
No recommend to everyone
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October 2025 by Margie Henkes
Thomas was most knowledgeable and most helpful.
Facility is clean, well maintained and has numerous security cameras at key locations to insure safety of your positions.
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October 2025 by Michele McGonigle
Great space easy to rent touches clean!! The best storage I’ve ever rented in this area!
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October 2025 by Ken Fait
Great people - smart and nice.
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October 2025 by Grace Gellecanao
Thomas at the Irvine location is very helpful
in explaining the process and steps for renting a storage.Good job.
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October 2025 by Dennis Vasquez
Tim Gibson showed the best customer service I’ve ever had i highly recommend rent at this location
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October 2025 by Bryan Benares
My mom and brother recently cleared out a storage unit my mom was renting here in Irvine. Cynthia was such a great help throughout the process. We had to downsize from two large storage units, and she made the transition smooth and stress-free. Cynthia handled everything efficiently, from the move to the office work, so my mom didn’t have to worry about a thing. We really like this storage facility and are glad Cynthia is here — we’d definitely recommend it to our family and friends.
