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January 2024 by Mari Lasti
Becky is great! CU treats us like family!!!
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October 2023 by Weston C.
During my time with LA fire this credit union was fantastic. Upon leaving the fire department from an injury they straight up kick you to the curb. Won't call you back. Won't educate you on options available for you and your family. Zero tenacity for their clients in times of need. Supper bummed. Have a back up option bank. Trust me The mission statement for firefighters credit union " Our mission: To improve the financial lives of our Fire Family!" It ain't no family here.
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December 2022 by sidney aramayo
No ATM Out side!!
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August 2021 by Justin L.
Been with them for forever, but If you ever need a transaction cleared up for something volatile like crypto forget it. After 10 failed attempts and costing me THOUSANDS of dollars only to learn employees "missed some steps" I'm so upset with this staff
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February 2021 by Amanda Kuhl
Melissa Sabel is AMAZING!!! She has been so helpful and communicative through opening new accounts, financing a trailer and refinancing. She’s quick, efficient, helpful and kind. Couldn’t have asked for a better banking experience. We’re in the process of consolidating all of our banking over to firefighters first largely because of our great experience :-) Thank you!
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February 2020 by Randy Haugen
After 17 years in customer service before joining the fire department, I can honestly say ... Incredible customer service and great rates as! If you are eligible to be a member, take the opportunity to open an account and see what they are all about. It's super quick to do and you won't be disappointed!!!
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December 2019 by Susan Fontana Qonsul
Family atmosphere and no fees!
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October 2019 by Melinda Ferguson-Ott
Such friendly staff and awesome rates and services!
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June 2019 by Kyle Humphreys
Becky is awesome! She has always been so kind and helpful to me whether it was on the phone or when I would show up to the bank. Always the best customer service from her! I'm glad I chose FirefightersFirst as my main bank.
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February 2018 by J. P.
FFCU handled the mortgage for our home, and we have personal accounts with them. Due to the great service my husband and I have received, we recently moved our business accounts to this location (from another bank). The most recent transaction was an auto loan. Sandra assisted us with the loan application, which took about 10-minutes. Underwriting asked for some clarification regarding our income, and we had approval within a day. The loan documents were sent to us via Docusign, and I picked up a check for the dealership within a few hours. Thank you Sandra and FFCU for making our new truck purchase so smooth and stress free!
