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March 2024 by Wael Eltaweel
I called them two days in a row, and each time, they said the agent is busy now and will give you a call back. They called me five days later, and when I told them I had already called another company, they didn't even try to apologize, like they didn't care. That shows me how they deal with customers, and it was great not dealing with them.
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January 2024 by Jon O'Neil
Called left my info and was the rep was on the phone and would call back. Never got a call back, god forbid something happens would hate to have the rep me.
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December 2023 by Andrew Nguyen
I've made multiple attempts trying to reach them and inquire about how to cancel my policies and avoid auto-renewal. I always get told that someone will reach out to me to follow up, but I never hear back from them. They were very responsive when I was first buying my policies through them, but now that I need to cancel they have been completely unresponsive.
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August 2023 by Julie Haber
After being canceled by my previous home insurance company, I wasn't sure I would be able to find comparable coverage in California again. I thought I might have to use the FAIR plan for several years, but when I called Great Park, they were very kind and helpful, and Julius sent me several quotes that compared evenly with my previous coverage. Our communication has been good, and though I would have liked to meet the folks there in person, we did everything, including signing documents and making payments, online, which was pretty convenient. I generally don't need much attention unless I need to file a claim, so I'm hopeful that everything will go smoothly at that time. Based on my interactions with them (Julius Yang was my contact there), I would recommend.
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July 2023 by Rodrigo Pacheco
As a growing electrical contractor in the Bay Area, Great Park Insurance has done an AMAZING job at keeping all my policies up to date. My assigned agent, John, was nothing less then professional. I could sense his interest in me as a client and has always been readily available via text message, emails or phone calls. His response time is impeccable.
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May 2023 by cindy stewart
Stephanie was extremely helpful , knowledgeable and very patient explaining what best insurance is suitable for my home . I was very happy with the result for both the price and coverage. Thank you, Stephanie of Great Park Insurance!
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April 2023 by Hudson Wallbank
Year after year I stay with Great Park Insurance because of the confidence they give my business, and their easy communication. I can always get ahold of who I need to speak with, and that is very valuable to me. Thanks to everyone at the Great Park team! John Ghasri and the owner Daniel are 10/10.
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February 2023 by Juan C.
I received a nonrenewal of my home residence hazard insurance from Nationwide due to forrest fires in our area lately. It didn't matter even though weve been under Nationwide for all our properties for over twenty years, Great Park was able to find replacement insurance all the time. I am really pleased with their great and professional service with all our insurance needs.
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January 2023 by Rachel C.
Great service and he really looked into what my coverage was and gave me great advice.
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January 2023 by Momena Aman
Jordan Meyer has worked with us for our auto and home insurance. I highly recommend him for anything insurance related. He responds quickly, shops around for the best rates, and is just an overall pleasure to work with. He's made the daunting task of getting insurance smooth and simple. Thank you Jordan!!
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December 2022 by Revival Renovations
Great Park Insurance has been great to deal with! Our advisor John G is top notch! He responds to emails and calls promptly and is always there to help if needed. He has helped with our GL insurance, bond insurance and workers comp. He has been such a great help!
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December 2022 by christian connella
Jordan was exceptional. I reached out in the midst of our crazy home buying process, and working with Jordan was a breath of fresh air. He was kind, professional, responsive, and is the kind of person you quickly learn you can trust. I can’t imagine a more seamless experience, 100% recommend working with Jordan!
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November 2022 by Marysabel L.
Best customer service i have ever received from an insurance agency. Julius Yang is friendly, responsive, and super knowledgeable. But best of all, he cares by making sure I get the best and most cost efficient coverage for my needs. He presents my options in a way no other insurance company has! 100/10. Thank you Julius!
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November 2022 by John S.
Thank you Julius for your kind, attentive and knowledgeable service! I was especially impressed with your video presentation that showed me all my options in a very accessible manner. You understood all my needs and recommended the best policies to meet them. I truly appreciate all the hard work you put into giving me the best service!
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November 2022 by Angela J.
I used to work for an insurance company. Therefore, I am very picky about insurance and picking an agent. Great Park Insurance agents are well-trained and very professional. They don't try to sell you something you don't need. Also kind and very helpful when answering questions. I recommend this company if you're looking for an honest insurance company. I'm surprised that I am taking the time to write this review for this company. Thank you to my agent Julius!
