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March 2024 by Asmr C.
Service , poor asked for help on a rolling rigid tool cart, Guy first didn't even want to get it and was looking for a different one that i had kept in my cart because it was chipy and old and knew if the guy saw it he wouldn't wanna get the other one on top. Then Another hispanic with grey hair older man kept his eye on me as if i was going to steal 2 huge tool boxes outside of the store . And they continued to follow me to the self checkout watching me . I would never steal . Maybe this was a misunderstanding but for me to steal something like this with my girlfriend with me is outrageous . Also the Asia/ Indian man staring at me as if i was gonna pull out fake money to pay this is in professional and i was gonna ask if there was a problem but i just thought to myself . "they have nothing better to do". 0/10 experience won't come here again .
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March 2024 by Robert P.
Went in looking for a part. Person told me the smallest size they have is [part size here] I leave, come back after their recommendation... They had the part. Their online chat is a million times more helpful... An the prices are better online too. I left thinking I hadn't been polite enough, just avoid.
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February 2024 by Yan G.
Placed order delivery from this store, however, my order was delayed multiple times (three times) and I ended up cancelled my order from this store today. I'm not very happy about my order delivery experience. I will shop at Lowe's instead in the future.
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January 2024 by Aki S.
My far the worst Home Depot I've been to. Service is nonexistent I waited 20 min for someone to help me with a generic tool question. After waiting 20 min the lady I inquired with say we don't have any to help with tools at Home Depot lol
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January 2024 by Mehrgaan F.
One of my favorite places and always buying gardening supplies in this branch,all staff are so nice and friendly and specially Chris was so helpful, polite and friendly . Customer service is great and always cashiers are great.
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December 2023 by Michael B.
QUICK STOP ! My wife and I popped in here on Saturday to buy some Xmas lights...hopefully the twinkling Icicle ones. We found a couple of different types and bought both. My wife picked out a singing stuffed toy Doggie and a few other items. We did self checkout ! NOTE - Of course with over 22 million views of my Yelp reviews and pics world wide in 2022 I can tell you what is great !
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July 2021 by Andrea R.
Paid 12k for home depot wooden shutters lifetime warranty... now waiting 2 weeks for response on broken shutter. Guy came out saw wood separated from shutter...now that dept has been split from home depot... Hone depot lifetime warranty means exactly that... folkow up on your complaint and repair accounts and take care of this..rogers!
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June 2021 by Douglas L.
Just like any other home depot. Has lots of stuff and staff just as random... although the garden staff always seem happier.
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May 2021 by Bike M.
As a fairly savvy DIY guy and someone who was stuck with the Tustin location for years, I love the Irvine location. This store is much better organized and has many associates that understand your project and what you're looking for. For example, Bruce in plumbing is awesome.
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May 2021 by Taha H.
Tina , is the worst employee in Home Depot please be careful with your family when you go in the store , she tried chasing me and my girlfriend To harm us , she was being very disrespectful, called us name and was yelling all around store I felt scared for my family , she is a crazy employee and doesn't deserve to work there , she's a short white chubby chick , please be careful around her ! Have a good day!
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May 2021 by Vicki D.
stupid place. I have an appointment with the cabinet designer on Sunday 3pm. I drove one hour there just to find nobody's there. I asked the customer service if any designer would come in. They said the appointment was displayed in the system but no one is scheduled to come in and they just didn't even try to call them or solve the issue. Im wondering how appointment will work if no one obeys it?
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April 2021 by Igor P.
The store has a huge selection of tools for home repairs, cars, furniture. Gardeners will be happy when they see the shelves of potted plants. It's great when you buy a terrace grill at a big discount! Would recommend this store to everyone!
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February 2021 by Isaac E.
Had ordered a refrigerator and the delivery/shipping company hired by Home Depot refused to bring the fridge to the kitchen on the 2nd level and told us that we need to cut the handrails. They lied. Just dumped it in the garage. After 3 weeks, no one is trying to resolve this issue saying it had been already delivered and their policy does not allow them to do anything with it. WORST BUYING EXPERIENCE EVER!!
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January 2021 by T T.
This review is for HD's rental department. People there are very friendly, helpful and make things easy. We had good experience and will come back use their service again. My teenage son left his wallet in the rental truck without knowing it. It must have taken this branch some effort to find us. They made sure the wallet was locked and kept by manager only before picking it up.
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January 2021 by Deez Nuts Gaming ..
I really liked this home depot location. They were VERY epic and even had an aisle for gaming. I was able to purchase the titanium rod that I went there for, as well as, and including, a 2 by 4 plank. The reason for the 1 star is because there was a bear in the store and the employees did nothing about it.