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March 2024 by Asmr C.
Service , poor asked for help on a rolling rigid tool cart, Guy first didn't even want to get it and was looking for a different one that i had kept in my cart because it was chipy and old and knew if the guy saw it he wouldn't wanna get the other one on top. Then Another hispanic with grey hair older man kept his eye on me as if i was going to steal 2 huge tool boxes outside of the store . And they continued to follow me to the self checkout watching me . I would never steal . Maybe this was a misunderstanding but for me to steal something like this with my girlfriend with me is outrageous . Also the Asia/ Indian man staring at me as if i was gonna pull out fake money to pay this is in professional and i was gonna ask if there was a problem but i just thought to myself . "they have nothing better to do". 0/10 experience won't come here again .
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March 2024 by Robert P.
Went in looking for a part. Person told me the smallest size they have is [part size here] I leave, come back after their recommendation... They had the part. Their online chat is a million times more helpful... An the prices are better online too. I left thinking I hadn't been polite enough, just avoid.
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February 2024 by Henry Yang
They had amazing customer service, and helped me with everything. When I had trouble finding something, they helped me!
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February 2024 by Yan G.
Placed order delivery from this store, however, my order was delayed multiple times (three times) and I ended up cancelled my order from this store today. I'm not very happy about my order delivery experience. I will shop at Lowe's instead in the future.
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February 2024 by Antonio Neves
I bought some cardboard boxes there. I found a bit expensive but they are very durable I like it.
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February 2024 by 전기배
I went to buy a few things and they are very good
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January 2024 by Ramesh Krish
I ordered a washer dryer for delivery and showed up within the 30 minute window for delivery and yet the delivery person refused to deliver when he was still in the driveway saying that he has a 15 minute window. I begged him to deliver and he said NO. He did not even leave a message; I had to track the missed calls to see when they would show up. Home Depot was indifferent and said they would re-schedule for another 8 hour window. Watch out for this delivery company. Extremely arrogant and unprofessional in every which way. These delivery companies are getting out of control as all the big box retailers are dependent on them.
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January 2024 by yu cui
On the evening of December 16, I went to this shop to look at the washing machine. A staff member explained to me in detail and patiently and answered my questions. Later, when I returned home after leaving, I found my wallet was missing. I was very worried, then one of their staff called to say that they had found a wallet, I immediately went to get my wallet, thank them very much, the staff here are great! I will shop here often!
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January 2024 by L H
some bad experiences, some rude customer service, especially in the electricity department. I guess they don't have much education....
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January 2024 by Aki S.
My far the worst Home Depot I've been to. Service is nonexistent I waited 20 min for someone to help me with a generic tool question. After waiting 20 min the lady I inquired with say we don't have any to help with tools at Home Depot lol
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December 2023 by Zed Star
QUICK STOP ! My wife and I popped in here on Saturday to buy some Xmas lights...hopefully the twinkling Icicle ones. We found a couple of different types and bought both. My wife picked out a singing stuffed toy Doggie and a few other items. We did self checkout !
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December 2023 by Debra Skoog
We stopped in to shop with a coupon. Glenn the manager helped us get our grill into our car & then helped us find all of our other purchases. What a fabulous shopping experience.
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December 2023 by Armen Khechadoorian
Star delivery corpThe Home Depot delivery contractor was very rude and unprofessional delivering the cabinets. They didn't help me place them in the garage and they left the palette outside when I was opening up space.they rejected helping me telling us we are late and they left
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December 2023 by Jaime Chavez
Came to Home Depot in Irvine and got the pleasure ? to meet Bruce. He's an awesome guy ? veteran retire? thank you, Bruce, for your excellent customer service. Appreciate your help
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November 2023 by Charles Shapiro
Like most home depots, things can be hard to find, its best to use their website while you're in store so you can find the exact aisle. As is typical with most hardware stores, staff was mostly non-existent, and the few that were around would do everything in their power to avoid eye contact with customers.
