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June 2025 by Amie Ahn
Racist experience at checkout—completely unacceptable.
I had an extremely upsetting interaction at the Woodbury Town Center HomeGoods location today. When I approached the cashier and began placing my items on the counter—focused and silent—the cashier said “hello,” which I didn’t immediately respond to as I was arranging my items. Instead of waiting a moment or continuing professionally, she called over another employee (an Asian woman), who then looked directly at me and said “Ni hao” as if that was appropriate or welcome.
This was not only racially presumptuous and unprofessional, it was dehumanizing. I speak perfect English. I don’t need to be greeted in a language that wasn’t mine just because of how I look. When I confronted the situation by saying “I speak perfect English,” the employee walked away. The cashier didn’t apologize—she just proceeded with the transaction and asked which store I work at when I placed my employee discount card on the counter.
There was zero accountability. No apology. Just quiet dismissal.
This kind of racial profiling masked as “customer service” is disgusting.
If you’re a person of color shopping here—be aware.
To corporate: Train your staff. This incident has stuck with me all day.
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February 2025 by Natasha M. Ramay
Excellent crockery and home decor things. Good variety.
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February 2025 by SAM GHAM
Always has more and more inventory.
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January 2025 by James Theel
The front-end manager with an earpiece came up when there were only 2 cashiers and 19 parties in line. The line wrapped all the way around the turn styles and back into the aisle. She didn't log in to help push the line or call for help.
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June 2024 by Lyena Atonyicq
Bought a jar that turned out to be cracked leaked Shade the manager and ALiza refused to accept return even through I found exactly the same jars in the store Nasty UNWILLING TO COOPERATE.
Been going to this store for 8 years none of this happened these manager is absolutely awful and ALIZA WAS NASTY to customers.
I wasted money .
Poorest experience
Shameful!
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May 2024 by Ryan OLeary
Perfectly average HomeGoods location.
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April 2024 by Alejandra Monreal
Manager Catalina is keeping hello kitty items for her sale and refuse to sale items
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March 2024 by XIAOLE HE
Home goods is still very affordable and has a complete range of daily necessities. Although it is not luxurious, there are many pots, pans, furniture and carpets. It is actually suitable for moving or a new house. Recommended, it’s also a national chain, and it’s convenient even if it’s not suitable for returns.
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March 2024 by Blue Jae
African American art and cups and ext are hard to find .. because of where they are placed .. ???♀️
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March 2024 by Fatima Armani
VERY POOR CUSTOMER SERVICE FROM MANAGER WHO WORKED ON 3/2/24! I just wanted to say I had a very bad experience with this manager, and will no longer be shopping at the store!
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March 2024 by Zoe (Zoe)
There are many interesting things.
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February 2024 by Whoman Safe
Beautiful stuff ?
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February 2024 by 전기배
You can buy good products at low prices
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January 2024 by Albert Lim
Love this mug! Made in China Winnie the Pooh with Chinese character! I thought Winnie the Pooh was banned in China! Is this why this one is in HomeGoods? Because it is illegal to sell Pooh in China??
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January 2024 by Vanessa T.
I love that I can find things I need and things I didn't know I needed at homegoods. The customer service is great and there are always employees around to help if needed. The return policy could be better, sometimes I realize I never used an item and their 30 day only policy can leave you with a gift card and don't ever lose your receipt because then your stuck with whatever price if dropped down to.
