H&R Block offers professional tax services with knowledgeable tax experts who can handle various tax needs and help maximize refunds. Customers can set up appointments at local offices or work from home using the Digital Drop-Off service, where documents are uploaded online and reviewed by a tax pro. The staff is friendly, helpful, and dedicated to client satisfaction. In the Irvine office, measures like deep cleaning, disinfecting high-touch areas, and social distancing are in place to ensure safety. Clients appreciate the quick, easy, and detailed explanations provided by tax professionals, with some mentioning the staff's willingness to look up previous information and assist with complex issues. Several reviews highlight the professionalism and helpfulness of specific staff members, noting that they go above and beyond to provide a positive experience. Overall, customers feel confident in the service, and many plan to return for future tax needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
