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November 2023 by Natasha E
The worst! Their billing office is a joke. They mailed me an invoice for a lab work that was done 6 months prior. I checked my bank statement and my insurance company's statement and the amount did not add up. Called their office and they admitted that their system has issues and that they're having issues billing customers correctly. The woman I spoke to confirmed that she sees the payment I had made months prior and that she'll call me once she hears from my insurance about the remaining due amount. A week or so later, I receive the exact same invoice in mail, but no explanation and no phone call. Called their office again and talked to another person there who this time could not even look up my original payment. I emailed him the statement and I followed up shortly after, only to be told that suddenly I do not owe anything at all and that I can disregard the two invoices. What a scam. And next time I go to my primary physician for my lab work, I will insist to go to a separate lab as I do not trust this company.
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May 2023 by Kayla Galindo
I received a bill 3 months after I had the service from my Dr and when I tried to make a payment online their website was down. I called their customer support and she initially said it was down because of the weekend so when I clarified that it would be back up on Monday, she said she couldn’t give a definite answer of when it would be back up.A week later I tried paying online (during the week) and it threw a different error message: “Verify User Error:index was outside the bounds of the array.”This is a janky website and I do not trust to put my credit card information on it nor the company since they can’t resolve their issues in a week.
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December 2022 by Elizabeth “Lizzy” Saucedo
Do not recommend employement with this company. Tri is the worse. Look into other companies before you think about this one for work.
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December 2022 by Wendy Jenkins
Absolutely the WORST company for lab work! 9 months since I had a simply blood draw completed and they have submitted the billing no less that 12 times to my insurance company. My insurance has stated how much I need to pay and they refuse to take any payment. They have no idea what they are doing! Complete Incompetence!!
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December 2022 by Christine Alfaro
Jaime didn't show up today.
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October 2022 by Space Diversity
7 11qx x 1qx is
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July 2022 by Katalin Csoka
Sales rep openly solicit: I do not appreciate it: will not use their services.
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April 2022 by Elizabeth Vega (Lizzy)
Do not recommend employement with this company. Tri is the worse. Look into other companies before you think about this one for work.
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April 2022 by Jesenia Garcia
Do not recommend
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April 2022 by HongLing Song
Very friendly and professional
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December 2021 by Corina
Wow Jaime gave me such incredible service 11/10 would highly recommend! She was so friendly and personable and kind and made scheduling and the whole process so easy for me. Don’t know if all employees are as awesome, but Jaime was freaking amazing would highly recommend!
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December 2021 by Ken Ben Judah
Awesome and fast and I was on time definitely recommended
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December 2021 by Kotruckman
Awesome and fast and I was on time definitely recommended
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December 2021 by krystal perez
I went to get a COVID test and the result were suppose to come in 24 hours. I didn’t get the results until a month later. Horrible
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July 2021 by Corina Post
Wow Jaime gave me such incredible service 11/10 would highly recommend! She was so friendly and personable and kind and made scheduling and the whole process so easy for me. Don’t know if all employees are as awesome, but Jaime was freaking amazing would highly recommend!
