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September 2022 by Suzanne V
I just called the office of Irvine Family Care looking for a new physician to replace my primary care doctor who retired. Even though the search sites all say they are accepting new patients and that Medicare is accepted they are not accepting new Medicare patients. Please change the information available to the general public on your sites to reflect your current business practice.
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August 2022 by Arlene T.
Dr. Goodfellow has been my doctor for over 20 years for a reason. She listens closely to my concerns and is very thorough in her examinations. If she feels I need to see a specialist, she puts in the referral. She is very knowledgeable, competent, personable.
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April 2022 by Ellen A.
The wait is not too long. I always feel welcome & I love Dr. Long. She is great & always addresses all my problems.
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November 2021 by Maryann C.
Clean, bright facility with a courteous staff. Whether in person or on the phone the staff was very helpful and patient in answering my questions. I never felt rushed. Dr Goodfellow is very knowledgeable and thorough. She listened patiently while allowing me to share. Dr Goodfellow clearly explained a care plan with recommendations and scheduled a follow up visit. I appreciate Dr. Goodfellow and her team's professionalism and genuine patient care.
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June 2021 by L.H. V.
The wait time is always ridiculous. It's at least a 45 minute wait. It's annoying that doctors always do this. Do doctors not think about the fact that people have a schedule and things to do? And they have the nerve to tell you to come 10 to 15 minutes early to fill out some paperwork. There is absolutely no respect for your time.
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May 2021 by Cynthia P.
I have been seeing Dr. Goodfellow for several years. My adult son also sees her. She is always thorough and takes the time to address any questions or concerns that I have and I never feel rushed. This is the way a patient should feel when seeing their doctor and I truly appreciate the level of care that I receive.
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April 2021 by Haruka O.
Great service in the Dr's office! Very knowledgeable and most compassionate physician which my children and I are happy with! When I had an issue they were quick to respond and problem solve too! Very nice front office staff too.
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March 2021 by Jessica T.
My interaction with Doctor Ronald Young was very unpleasant. He come off as a extremely snobby and condescending person! He did listen to my questions at all and tried to rush me off the phone.
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February 2021 by Sara A.
Only giving one star for my actual physician, the staff and office are not even worth a single star. I have been a patient there for many years and have always had a bad experience with the front office. Every single front office employee is incredibly rude and never give straight forward answers. They are always condescending on the phone, and have brushed me off multiple times when I had true health scares. I have been pushed to tears by them and truly resent going to the doctor because of this staff.
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May 2020 by Mark P.
Been a patient for longer than I care to remember 71 now and this medical office has always been been there for me - helped me find and treat my Cancer and been there always with future care I should watch for - Dr Young has always been light hearted - professional - empathic - and great listener always with suggestions . best for my long time care Thank you to all the Doctors and staff.... keep up the great work....
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October 2019 by Dev S.
Dr. Long has been my PCP for several years, and I feel very fortunate to have a dr. that listens, answers my concerns, shows me respect and I always feel that she is interested in my health and concerns. I am very glad to be with Irvine Family Care.
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September 2019 by Jim D.
Dr. Young is awesome! He is very professional and yet personable. I feel totally comfortable telling him my concerns and asking questions. He gives straight answers and is humble enough to ask for second opinions from other doctors when needed. I would recommend him to anyone!!
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June 2019 by Erica W.
This review is for the Physicians Assistant, Marie Renella. My primary care doctor is Dr. Long. I called for an appointment and they said they could see me the same day for a really bad sore throat and a fever. I was having difficulty swallowing due to the pain. Marie Renella PA saw me and told me to take Aleve. I let her know that Aleve gives me horrible stomach pain. She then prescribed me Naproxen (which is Aleve) and a medication for GERD which I don't have. She said the strep test was negative and that I had a virus and I would have to wait for it to run it's course. I told her that I was taking Tylenol and Advil which was not really helping with the pain in my throat, but was keeping the fever down. I spent $50 on office visit and medication that offered me no relief, throat pain was now worse, fever was back up to 101 degrees, and experiencing horrible stomach pain and nausea from the Naproxen and GERD medication she had prescribed. The following morning I was feeling so sick and could not swallow so I had to go to the Urgent care. The urgent care prescribed me medrol (steroid) and told me to stop taking the Naproxen and GERD medication that Marie Renella PA prescribed. Within an hour of taking the steroid I felt relief and by the end of the day my throat was not hurting anymore, fever was gone, and I was not having nausea or stomach pain anymore. Thankful that I went to the Urgent Care and will never go back to Marie Renella PA again. Also, I emailed Marie Renella PA before going to the Urgent Care telling her that I was feeling a lot worse since taking the medication she prescribed and asked if she could prescribe something else and she never replied. She is rude, doesn't listen, and made me feel like I was a hypochondriac. Save yourself money and time and do not see Marie Renella PA if you want to feel better.
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January 2019 by S T.
Dr. Long is a very good listener and communicator; she always addresses my concerns and discusses solutions with me. We are respectful of each other's time, but I don't feel rushed. She and her staff provide excellent follow-up care.
