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March 2023 by Maddie Zadeh
Sima is great for hair cut and blow.
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December 2022 by Samasthitha Subramanyan
I am not sure about others, but my experience as a first timer was a bummer. First things first- Sima (owner ? ) was 10 min late to my appointment as she left the place anticipating no one. ??♀️ Next, rough handling throughout right from washing my hair to blow drying. I asked her for soft layers which she somewhat managed to give after reducing my hair volume which I repeatedly told her not to do. I am very disappointed with the attitude and handling of my hair. The layers are not soft.Also note to owners : don’t blame the customer for your faulty machine/internet service for payment, listen to what they actually want and mind your Smokey breath ???Service: Haircut
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December 2022 by Kiana Zangene
The staffs are very nice and caring! Atoosa did a really great haircut for me! All the damage hairs are gone!! So happy with the service! Definitely recommend this place!
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December 2022 by Afsaneh Saeediha
I have been a customer of this establishment for a while now so know that this review is not out of spite. I have been using their service mainly because it is local for me and it was one of my preferences not because they have great service. I had times when I wasn't very happy with the service, but I took it easy and didn't mention it and simply with a polite “thank you” I left their store. I noticed it was my fault that I gave them the false idea of doing a good job. Anyways I have learned my lesson. Last week was different, I went to Sima and received the worst haircut she has given me. It was WAY too short with uneven layers on the left and right sides. At first, I let it go but during the week I received too many negative comments about my hair and I felt insecure so I went back to her to get my money back and I was faced with the most unprofessional customer service EVER. Sima was upset about my complaint and said that it was my fault for not being patient enough and that I should have waited three months so my hair would grow back. To her, it seems fine and normal to get a poor haircut that doesn't look good on you just be patient.But receiving a bad haircut is one part of the story and being insulted badly by this unprofessional business is another side of the story.Sima proceeded to use foul language and curse at me for a haircut that would be available in a low-end salon. Sima also got upset with me because I confronted her about poor service while one of her daughters was there and she accused me of ruining their relationship and started yelling at me. She didn't hesitate to use foul language. Look if you can't handle receiving a simple complaint from an unhappy client in front of your daughters then don't work with them. Having a family business means that you leave your familial issues aside and work together for your business.Through this experience, it became obvious to me, they can't separate their family relationship from their profession. I wasn’t aware of this matter. Their business lacks manners and skillful customer service. Do yourself a favor. and stay away from them. One day will be your turn to be treated awfully by them. Go somewhere else even if you don’t get good service, you don’t get insulted badly by an extremely crude, unprofessional person because of their issues.Service: Haircut
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September 2022 by Monique Leon
Horrible horrible place. My daughter asked for a few inches off and they cut her hair in a bob (chin length!) when it was low back length. Told her she couldn’t complain and that it looked better this way on her face bc she looked more Asian. She’s Hispanic. My daughter wants to cry when I called they hung up on me and told me it’s what she wanted. I will post pics of what she wanted. I can’t believe they did this to her. Ridiculous. Edit: I left a negative review on yelp and they messaged me privately to call me a liar. If they have an issue with what I said they had the chance to talk to me when I called and asked questions but instead yelled at me through the phone and hung up on me. Don’t go here ever.
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September 2022 by Mehrdad Navidi
They did a very bad job , my hair color was gone in 4 days and they don't want to take the responsibility. Very rude and unprofessional.Services: Hair coloring
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August 2022 by Monique L.
Horrible. My daughter asked for a few inches off. It was to her lower back. They cut her hair into a bob. My daughter asked them to stop cutting and they said no it looks better on you short. I called to ask what happened and they hung up on me. I said I wanted her money back and they said no. They told her she couldn't complain about the cut. Horrible service, they won't listen. DO NOT GO THERE. Yes I am mad bc they told my daughter what she wanted. Ridiculous. Edit: after I posted this review they messaged me to tell me I am a liar and I shouldn't lie. The response tells me they've heard this before and don't know how to handle the negativity. You should answer questions and work on customer service.
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August 2022 by Jennifer Lee
Went to this place because the reviews were decent and I always like to support local family businesses. My experience was interesting. Lady that cut my hair did an ok job and it was probably the fastest haircut I have ever had...not sure if it was worth $60 even though their website says a haircut is $50...still not sure the cut I got was worth that much. When I say my experience was interesting, it's emphasizing on the customer service part. When I arrived the place was a ghost town and an older lady came from the back and greeted me but didn't tell me her name. Wasn't a big deal for me, I'm not much of a talker anyway. Everything was fine up until it was time for the haircut....lady never spoke a word, the only time she spoke was to talk on the phone. She was cutting my hair as if she was in a hurry yet there was no one there...and she would poke my head hard if she wanted me to move my head a certain way. I was caught off guard, never been knocked around like that by a "hair stylist". Then when it came to blowdry my hair, it was super hot and she had burnt my scalp a few times. I really hate to say it but I will probably not go back and can understand why this place isn't busy.
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May 2022 by Erica D.
Having relocated from New York City I've been on the search for a new colorist. After two failed attempts at other places, I found Kija Hair Salon. I 100% recommend this salon and Salda! She was very professional - listened to what I wanted and she delivered! My hair is absolutely perfect!!! I could not recommend this place (or Salda more). I also love that this is a family owned/run business. I am so happy to have finally found the absolute BEST colorist in Irvine, CA!
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May 2022 by Romali Machado
dont go if you have curly or wavy hair. she cut 3/4 of my hair after straingtening and blow dry all before cutting. disappointed with the haircut as i had specifically told her not to trim the length. she further thineed out my hair so not it is barely anything
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May 2022 by Mike N.
They Did a very bad job and my hair color was washed after 4 days I was there. Called but they didn't take the responsibility . Very bad attitude over the phone call. Know I know why they are not busy as use to be.
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April 2022 by Pat N.
I have been going to this hair salon for the past 10 years. I highly recommend this place. The owner is super nice. I get my haircut and highlights by Atosa. She does a great job and uses high quality products. I have done my make up there also and loved it. Check out Atousa styles on Instagram for pictures of her work #atousa styles
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April 2022 by Nashita D.
Been going here for years and will continue to do so. Salda is my favorite- she always does a fantastic job with my hair. Highly recommend!!
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April 2022 by Hana K.
My sister went here to get her trial makeup and hair done for her wedding. The staff, which we later found out were mother and daughter made incredibly insulting remarks about her choosing to wear a scarf. The mother said it was nonsense for her to choose to wear a scarf and her daughter said she only wears it because she has "unmanageable hair". My sister was brought to tears by the ordeal afterwards and could not believe how insulting they were towards a customer. At the end we brought it up to her hair & makeup artist and she apologized but her sister and mother (the ones who made the comments) did not show the same kindness. I urge everyone to spend their time and money else were where they treat their customers with dignity and respect.
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April 2022 by Tamar Christopher Hord
Family owned and operated salon. Sima is AMAZING! Over 40 years of experience. Never seen anyone style and cut hair so precisely and quickly. Exactly like the photograph I showed her. Great with all hair types. My hair looked gorgeous and silky. Prices are reasonable. Definitely a fan of this salon .Services: Haircut
