Lush Cosmetics at Irvine Spectrum is a shop offering fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and face. Their range includes iconic bath bombs, body butters, vegan haircare, and fresh face masks, with many packaging-free options. The staff are consistently noted for being very friendly, inclusive, knowledgeable, and personable, creating an amazing and accommodating customer experience. They are helpful and welcoming, going above and beyond to assist customers, provide samples, and offer expert recommendations based on individual needs. This service, combined with the incredible, fun, and fabulous products—like the popular Sticky Dates body wash and honey oats and seaweed calming face mask—makes customers excited to return. The overall environment is noted for being accommodating for people with sensory needs, including sensory bags. The experience is so positive that customers drive long distances to visit and plan to shop there again.
Katie was amazing! She broke down every product like a science and helped me so much! She’s the best!!
August 2026
Each employee was very helpful with recommendations without making you feel pressured. They gave me the space to look around and were available to assist when needed.
June 2026
I would like to leave a review for outstanding customer service to your employee Janeva Garibay. I was quite impressed with her expertise and very helpful attitude. I will definitely return as a customer!
