Came here for their scheduled kids craft workshop. After receiving 3 reminders via text and email and guess what. We were told the crafts were cancelled until April! What?! And here I am being bombarded with reminders for an event that was cancelled but no cancellation update was sent! Unbelievable!!
October 2023
I saw the worst customer interaction from a manager. It was horrible. Some people are definitely cut out to work in the service sector.
October 2023
Looking for a simple return on a simple online purchase you made?? Well I advise, never and I mean ever come to the Michaels on Irvine Blvd. Here you will be greeted by their "manager" and I use that term loosely. Candy, who even after being called by corporate/customer care to take your return will still refuse it.