Moon Valley Nurseries, located off the 405 Freeway in Irvine, is known as Orange County's best nursery, featuring over 30 acres of top-quality specimen-sized trees, palms, shrubs, and other plants. Customers have enjoyed exploring the vast inventory and appreciate the helpful staff. Many reviews highlight the excellent service from team members like Sean and Cody, who assist with landscape design and plant care. Customers have praised their attentive listening skills and ability to deliver on their visions without pushing unnecessary purchases.
Visitors have reported positive experiences with personalized service, quick assistance, and even unexpected gifts during checkout. The staff's creativity and problem-solving abilities have made a strong impression, especially when helping customers navigate their gardening projects.
However, there have been some concerns regarding warranty issues. One customer expressed frustration over a palm tree's poor condition and challenges in receiving timely support from the company. Despite this, Moon Valley Nurseries took steps to address the complaint after it was raised.
Overall, Moon Valley Nurseries offers a delightful shopping experience with a wide selection of plants and dedicated staff, making it a popular choice for gardeners in the area.
Amanda is a very conscientious customer service/salesperson at Moon Valley at its Marana location She helped me in tree selection and tree replacement under their Protection Plan. If you’re buying or inquiring at the Marana Postvale location, I recommend asking for her specifically as your salesperson.
October 2026
Sharon, Jake, and Arnold were very friendly and provided excellent service.
October 2026
James and Aaron were excellent, and they were very respectful and considerate.The estimate for trimming the oilive tree, pear tree, bamboo, and taking out two pine trees was reasonable