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May 2025 by mila
there were a lot of things i noticed while getting my nails done here.
1. the staff and their customer service
im not trying to complain here, but the staff is pretty rough on your hands, and it might make your hands hurt, twitch, feel like they're burning, or feel irritated. the first time i went here i got acrylic nails, and when they were put in the UV ray device thing to harden my nails, my nails felt like they were burning. the instruments they use sometimes hurt your skin, because when i came here yesterday, they were cutting the cuticle skin, they cut part of my skin and it started bleeding. i do not recommend this place to people with sensitive skin or hands.
the staff who work here also speak to each other in their own language, and im not trying to be rude, or try not to make them speak their own language, but i honestly feel uncomfortable while they talk to each other, and they laugh a lot and it makes me think they're making fun of or judging their clients, because look, if someone talks in another language, they dont want you to hear them and they make it so you dont understand, and they can talk about whatever they'd like, so it just gives off that feeling of uneasiness while they communicate and laugh with each other.
i would like to add on another note that i was left under a heat fan for like, 20 minutes, qnd they didn't even bother to check up on me. i never knew that i was done until i asked another staff member if i was done. it's really weird how they didn't even care to tell me i'm done and my stylist was just wandering around the place and running errands.
2.sanitary, cleanliness, and atmosphere
when i came in here, i was getting my nails cleaned and my nails were gonna be painted a color, so i had to choose one. there was a whole wall and display of colors, and they weren't in order of colors, so i had to look around for a few minutes to get a color i liked. the place was very neat with furniture and decor, but i wish they organized the nail paints correctly to make it a bit better.
when i sat down in the chair to start the process, i noticed the nail instruments were inside this jar of water, and leaving metal in water would get rust on the metal, right? i thought that was pretty odd, and if there was rust on the metal and you got a cut like me, guess what happens? you get an infection. i also noticed that there were some stains on the towels they put your hands on, and thats kind of off. that shows the towels haven't been cleaned properly.
when i was getting my hands put under the heat fan, one of the staff members was sweeping the floor, and i literally, kid you not, saw a cotton ball with a heavy amount of blood on it. and who knows how long that was under there? that's nasty.
i recommend not going here, because my experience was awful. try and find another place, just somewhere that's not here, because my expectations dropped. i feel like all they want to do is get the job done, get the money, and go. i will not come back here again.
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October 2024 by Gretchen Smith
I was visiting Irvine and stopped in for a dazzle dry mani. The attention to detail was great and my manicurist was super nice and friendly.
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July 2024 by Brett Anderson
Clean, nice, and a great pedicure that still looks good two weeks later!
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February 2024 by Edward Arce
This place is pretty thorough, highly recommend it
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February 2024 by Aline Delgado
My nails were all broken because I had it done in a place before where the woman messed with the machine and destroyed my nails so I found this place and I loved the result, Michelle was super kind and my nails are recovering again! Happy to have found this place and have my beautiful nails again!
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February 2024 by adelaide begalli
Super professional, great mani & pedis! Pick the European pedi and you will be in for a treat.
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February 2024 by Jill Olesnevich
I think they provide an excellent atmosphere and do a great job. My nail technician is Amy and she is very thorough and always on time. I would highly recommend this place. Great value for the money.
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October 2023 by Dürümler
Worst customer serviceCame to just get my nails taken off and this lady turned me away for being too busy by saying “we can’t do it” and laughing in my face? Rather than simply letting me know in a kind way that I’d have to wait for a bit.Don’t waste your time here
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October 2023 by Caroline Magnusson
Went here for the first time a few weeks ago and was very pleased! Very fast acrylic fill even with French tips, and my nails were immaculate! Highly recommended for efficiency and reasonable pricing too.
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August 2023 by Victoria
They do a great job. I love my mani!
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June 2023 by Allyson Sherman
I will never return. Do not waste your time or money here.Service: Pedicure
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May 2023 by Adina Mutert
The first day they messed up my nails my finger were bleeding. The manager said please give us a chance and come back so we can correct it. So I thought ok I wend there 2 days later and still bad job and on top she charged me the price from last time. One of the worst costumer services ever. 90$ for 5 hours of bad nails.Service: Gel manicures
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February 2023 by Dorra D
Great experience and they now have Dazzle Dry!
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January 2023 by Stephanie Martin
I came on a Thursday afternoon. The atmosphere was quiet and calming. I got the European pedicure, and it was amazing. The nail tech spent her time, and didn’t rush at all. She also used slow movements with her massage… I really appreciated that. I hate when they put salt scrub on and dig into your skin with fast movements. This was a great first time experience!
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December 2022 by Aye Kanlaya
I tried a few places but this place is my best spot! Relaxing atmosphere, the ladies are friendly, professional and always make sure they do the best job for you! I highly recommend this spa!Services: Manicure
