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November 2024 by Laurent Fabry
After the French company where i bought a turntable for 360 photography (Packshot Creator) sold their software to Ortery, they could not send me a copy of the software i bought (my computer crashed and i didn't have a backup).
Ortery were not able to provide a simple copy of this sotware either.
How can we call these companies that refuse to send a simple download link 1.5 year after the license expired, asking for no less thant 400€ for an upgrade ?!
I now own an expensive hardware, that i can no longer use : how perfect is that ?!
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September 2024 by Troy Engar
Wow! The customer service is the best! I've had a box for a few years and changed employees. We need some help and called in and Grant was so patient and stayed on the phone while we made some changes and brief training. Thank you
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May 2024 by Patrick Pohnl
Great customer service and Grant is very accommodating with implementing new features. Thanks!
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May 2024 by Capsule by Laced Up
Great company with very helpful representatives!
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December 2023 by DF Store
A++++. Products and technology are top notch. And, the customer service is even better. The folks at Ortery have gone above and beyond....customer for life.
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November 2023 by destini Soares
I was having an issue with the software and Grant quickly helped me resolve the issue. Their customer service and products are exceptional!
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November 2023 by Paul Singh
We were looking to take the next big step for our online presence and integrate 360 product photography into our site. After much deliberation, we decided to go with Ortery, which turned out to be a great decision! From working closely with Grant to get everything going smoothly and exactly how we wanted to the PhotoBench itself, nothing disappoints!I hope my review of both the Ortery team and their products helps you in your future decision when looking for product photography equipment!
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November 2023 by Dayana Saucedo
The IT support is one of the best to go step by step if you have any issues with the Ortery! I totally recommend this product for volumes of photography and merchandise. we are a jewelry store and the quality of images is on point! Thanks so much to Greg!
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October 2023 by COL Three
We were on the hunt for a lightbox to take product photos and did lots of research. Ortery not only had amazing products and more software features than other companies, but their customer service has proven to be very amazing even a year later! Shout out to Grant for being so helpful always and a great trainer on the products. If you're on the fence between companies, I highly suggest Ortery!
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September 2023 by Camden Trudeau
I have been using Ortery for a while, it is truly spectacular! Our Website Photos look night and day with using any of their machines. If you are a business looking to upgrade your photos/Videos, Ortery is perfect for you guys!!
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September 2023 by arun jain
Grant has especially been very helpful in finding us the right photo studio solution! Had it for five years, no problems whatsoever. Picture quality turned out great for our amazon store
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September 2023 by Web Design
Our company has been using Ortery for years; there's a reason they are the BEST in the business. Quick easy to talk to customer support, and great products that last years.
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July 2023 by LegoTechnicsRule
I needed something that could record videos/take pictures with a pure white background and was given one of Ortery’s 360 PhotoBench series light boxes from a friend. It even has a turntable to generate some professional quality 360 views! Despite paying $250 for the software to control the thing, it was worth every penny due to the ease of use and of course the end quality.What merits this review however, is Ortery’s outstanding customer service. I have had a few questions about their software/products over the course of a year and they always pick up fast, know what you’re talking about even if you can’t describe the issue well, never try to sell you stuff, and are the friendliest people on the planet.A+++ experience with Ortery Technologies, their products, and customer service.
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April 2023 by John Cooper
We have been using Ortery products since 2011. Great quality and top notch support. If you are looking for the best option for product photo capturing needs then look no further!
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February 2023 by Murphy Turner
Ortery isn’t magic and it’s not perfect. Far as I can tell, neither magic nor perfection exist. Hard work is the thing that gives the appearance of magic. Ortery works hard. They’re quick and responsive when a user is having trouble. Now, the answer may be that you gotta buy a new subscription to their software which ain’t cheap, but you’ll get answers quickly. We’ve been using Ortery for about 3 years, and it’s very good for headshots and product photography. If I had to go back to strobe lighting and EOS Utility, I would cry (or, tear up, at least).
