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February 2024 by Janet Tominaga
Having been to both their old shop and this new location, the new one is a vast improvement with more space to showcase their bikes!
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February 2024 by Brian Doricko
Great expertise, attention to detail and services
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November 2023 by Andy Leon
Great local bike shop with a diverse selection of major brands at different price points as well as a thoughtfully designed in-house brand of e-bikes. We walked in with minimal knowledge and Shane patiently explained the differnet options, gave us his recommendations, and facilitated test rides without any sales pressure whatsoever.
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August 2023 by Stacy S.
This shop has heart and brain. They were fantastic to work with and know their business inside and out. So many choices, you are sure to find what you are looking for...even if you had no idea walking in. I highly recommend
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August 2023 by Dean S.
I talked to Bob over the phone looking for a new E bike with more dirt road capability. He immediately suggested his Ripper gen2 . A week later I stopped in to see if it was the was even close to how he described it. Not intending on buying, Bob showed me theRipper and explained the highlights and superior performance of the Ripper to other well known E bikes. After doing a test ride, I was sold and purchased that day. Bob loaned me tie down straps so I could load it in my truck. After riding both a beach path and off road I was extremely satisfied compared with my past bikes. I called Bob a few days later to let him know that everything he said about the bike was absolutely accurate and how much I loved how smooth the bike pedaled and performed. I've had many e bikes but this one outshines them all. I highly recommend.
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July 2023 by Nadia D.
Love this place bought my bike a few years back the owner was very honest informative and it makes perfect sense to own a e-bike Vs regular. Now I can go out all day and ride my bike and not worry about getting too tired and must come home. I just use the full assignment and come home without effort at 28 miles per hour . YAY ME!
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July 2023 by Gregory D.
Broke a spoke on a model similar to the one sold by Groove E-Bikes. They were nice enough to remove a spoke from an extra wheel they happened to have. Tremendous help to me as it's difficult to find a spoke of that size. Five stars to them for their kind assistance.
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June 2023 by Rick R.
These guys are fantastic. I took my ebike for a rear wheel flat. Bob took my appointment right away. Since my ebike was new, I asked if I could observe the process so I could do it myself next time. Nigel the tech gladly obliged and did the fix at the front counter instead of the work room in the back. The store also has a good selection of ebikes and accessories. I will be back. I highly recommend this place for ebike sales and great service.
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April 2023 by Ford F.
If you are considering an E-Bike don't only look at price. An E-Bike is a big investment and you need to consider the cost for maintenance and support. My family has purchased 4 E-Bikes from Bob & Shane over the last 10 years. We were early adopters and have moved through multiple generations of product. Groove has always provided excellent maintenance and support to keep our E-Bikes running smoothly and safely. I highly recommend Groove E-Bikes, they stand behind the products they sell!
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April 2023 by Jonathan Larson
Bought 2 of their branded bicycles. They were defective immediately, misreporting the battery charge. At purchase, the sales staff this would be patched via their software (which they would install for free once it was finished). The owner, who stated he was previously an engineer, ensured it would be addressed. After multiple trips back at both he new and old locations, multiple "software flashes" and tuneups, there has not been any indication of a working product.I can't speak to the other services they provide, but their own groove bikes and their software fixes are faulty at best, misleading at worst.
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April 2023 by Manuel D
Fixed my flat quickly after I was turned down by a nearby shop. Staff was friendly and the shop was clean.
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March 2023 by Seunghong Min
Fantastic!! The owner is super kind and the staff engineer is highly capable of fixing e-bikes. Enjoyed the music and cozy atmosphere. They have quite big selection of bikes!! If you want to take a look at some models and choose one, it is the place you should go. Also, it’s a great place to buy e-bike if you might worry about repairs and maintenance!!
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March 2023 by Johnny S.
Great service. Replaced a headlight on my Aventon Pace 500v2. Bob and his mechanic provided great service. Definitely recommended.
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January 2023 by Chenpo L.
Normally don't write reviews however just wanted take minute to say our wonderful experience with Bob and his wife (Owners) today. We discovered had a flat rear tire on our ebike after parked in the garage several months. Didn't realize bike shop was no longer in Woodbridge Center but had moved to Newport Beach. Luckily found Groove E-Bikes shop on Yelp then spoke to Bob on the phone, he said no problem bring the bike by and will fix it while we wait. Saved our rare Sunday family plans going on a nice bike ride. Little out of the way from old location Woodbridge however definitely worth the drive. Will pass on info to neighbors you guys' new location. Thank you Bob. Lin
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November 2022 by David Cook
We’ve bought three bikes from Bob, buying my fourth today. Bob and his staff are always willing to talk about the bikes let you ride one and his services are second to none. You won’t find another as Groovie As Bob.
