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December 2023 by Tamer Sherif
I recently stayed at the hotel, and the room quality left much to be desired. The carpet in some sections was soaked and emitted a nauseating rotten smell, making the overall experience unpleasant. The management should address these hygiene issues, i had to leave early and not going to use it again. Floor stains, paint fading out.
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November 2023 by Stephanie Joong
Very convenient to Laguna woods and Irvine spectrum, everything I needed was 10-15 min away. Dog friendly and pretty quiet suites with full kitchen. Stayed here over Thanksgiving while visiting family. The breakfast at the dining room is repetitive but consistently good, everything that you actually need to get your day started.
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November 2023 by Firouz Asgarzadeh
I have been coming back to stay here not only because of hotel location and quietness but also for the great team that works there. Always nice to be greeted with a smile. Thank you Irelyn, Daniel, Irvin to name few of those who are always working hard to keep guests satisfied with client services.Rooms: Clean roomSafety: Very safeFood & drinks: Good breakfast and many restaurants at driving distance
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October 2023 by Tom Dintaman
we remembered saying at a residence inn 20 years ago. this one looked exactly the same. while the property looked well maintained it's hard to do anything about old out of style buildings. this is still a decent option for longer term stays but I think we'll stick to other brands that offer brighter and more modern rooms. also, the updated bathroom offers zero places to hang a towel, wash cloth, or clothing. totally out of touch with what I want in a bathroom.
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September 2023 by Team Ultimate Exposure William & Bug
So my friend and I were there just for a night and the service was great the property was very clean a nice little pool with a BBQ at it. As for the room it was a large two bedroom and the kitchen had everything you need to cook and you have a full size fridge. Plenty of parking as well.
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September 2023 by Samantha M.
Great stay at this Residence Inn. Room was large, kitchen fully equipped and bed was comfortable. But the real highlight of this property is the staff. From the lady and gentlemen in the morning setting up the breakfast buffet to, my personal hero, Daniel at the Front Desk who saved the day by having a wine opener we could use, everyone we encountered was extremely friendly and helpful! The hospitality is truly appreciated
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August 2023 by Michelle Morse
We were in our room and some random person entered our room while my son was getting out of the shower and naked. I went and spoke to the manager immediately. She informed me that she had to wait for the engineer to run a report to see who entered my room. She asked for my number to call and update me. Today, almost a month later, I still didn't hear from them and called and spoke to the assistant manager BRENDA who told me I was a liar. I have now reached out to Marriott Corporate.
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August 2023 by Reborn8303
Grounds and location are decent . However for $300 a night , If you're on the first floor you can hear the people above you walking around all right .The shower has two settings Very Hot and cold . The electronic door lock sticks and does not work well . At ten am without notice, They decided to test the fire alarm right outside my room . One more thing if you book through pericline or and another agency They will not disclose the parking fee which is 8 dollars. you would think for $300 a night parking would be free
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June 2023 by Wherema Foodat
The staff is very friendly, always a smiling face. A free breakfast buffet is available every morning which is really practical and has decent variety for a small establishment. Hotel provides a laundry service which is a bit expensive (9$) but practical. Only downside is that it is a bit far from businesses so when bus lines are not functional on weekends it gets a bit hard to move. The rooms were clean and everything you need is available inside it. Would recommend.
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June 2023 by Jisoo K.
Perfect place for wedding room block!We had our room block for our guests coming in from out of state for our wedding this June. They all had an amazing time and rest at the hotel. Rachel Sheklin was the sweetest person to work with when arranging the room block! She was able to arrange our requests with amazing communication (she responds REALLY FAST) with always a friendly manner even when we constantly made a lot of changes. We originally was booking for 10 rooms and then 20, and later added additional days for the same room block price. In the end we booked close to 40 rooms with the same low price with amazing amenities! When we checked in, Rachel welcomed us with open arms with hotel gifts for our wedding guests which was a pleasant surprise. Thank you Rachel and team for the amazing time :)
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June 2023 by Rochelle 'Shella' T.
Love the space we got from having the loft unit. It gave us enough room to sleep and do some remote work.The staff were very friendly and helpful. They kept all the areas clean and in good condition. I like how they had a basketball court, good-sized pool, and well-equipped gym. Breakfast was great! They served ...- sausage, potatoes- scrambled eggs- a mix of bread, lots of toppings for the oatmeal- good variety of cereal- lots of options for drinks: reg coffee, specialty coffee, milk, and juices- yogurt and fruitsWould love to go back.For a place like this, I wish they provided better or newer hairdryer. The ones they had in our room was like 15-20 years old. It was in working condition but it was so small and loud. I also notice a bit of smell from the master's bedroom. It's the smell of something wet but didn't dry properly: it was not aired out. The administration can make l simple adjustments to remedy these factors.
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May 2023 by Mari_Mar
Checking in was easy and simple. Our room was a sight to behold! There was a pull out mattress for our child so made it really nice and convenient. There is breakfast available in the morning and don’t forget the pool!! The outside itself is is clean and appearance is good. Really glad we booked our stay here to attend a graduation.
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April 2023 by Sheila O.
My husband and I are beyond happy with our most recent stay here at Residence Inn! Hotel is located right in between business buildings and has security walking the premise. Beyond quiet area both during day and night. Room was beyond spotless and so spacious. Air conditioning was great, bed was very comfortable, shower was clean. Large bathroom as well. Kitchen was actually pretty big and contained everything you'd need to prepare a meal(even has a dishwasher). Staff was the friendliest I've ever encountered! Breakfast was alright, nothing to write home about! About a 10 minute drive from Irvine spectrum center and also not too far away from Disneyland as well! Would definitely recommend this hotel if you're looking for a quiet, comfortable and spacious stay!
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April 2023 by Victoria O.
What a hidden gem this place is, right in the center of local businesses. Felt very secure and private, especially with security walking the premises at night. Nice kitchen with all utensils and dishes to use, plus full size refrigerator, stove, dishwasher & microwave. Nice living room area with windows, and a tv stand that swivels around to the bedroom. No windows in the bedroom which I loved, because it felt very private. Lots of storage and a great bathroom with a barn type door that closes. The room we stayed in was very well maintained. When we come back into town next month, this for sure will be our choice.
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March 2023 by Sierra C.
The staff was fantastic, Jasmine specifically, she was very helpful and accommodating. The hotel itself wasn't bad, other than stains on the towels and the tv hardly working. It seemed damaged. Jasmine was very quick to offer assistance with the tv, but we ended up figuring out how to fix it ourselves. Other than that, it was a comfortable stay and we will stay again in the future. :)
