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February 2024 by NiuNiu Z
AWFUL service (?) I've been coming here for years but Andrea was so shockingly rude that it's not worth the trip again. My 4yo wanted to buy a chocolate covered apple that had a heart on it. Andrea made a mistake and tried charging me $15. When I showed her that it was not marked correctly, or at all, she lost her composure and told me she is refusing service . . . wow, I guess she can't handle being proven wrong. The photo shows two price tags, one for $11 and the other for $9. And these are typical of what we paid in the past-never $15! The heart one was placed right in the empty spot, without any other price tag. Andrea's extreme reaction was so ugly and erratic; an unsavory experience when buying chocolate.
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January 2024 by Nancy Johnson
I spent $23.00 on several different chocolates, and all of them were stale. The peanut butter in the peanut butter fingers was hard, when it should be soft and melt in your mouth. The Marshmallows in the avalanche bark were hard and chewy, instead of fluffy. The only item that was decent was the Carmel apple. I will not be going back to this location.
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December 2023 by Maria
I love this location. Their strawberries so much, they fresh, big and delicious. I come at least twice a week ❤️ their apples and brownies are really good too
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November 2023 by Roger Feldman
Nice chocolate store, but overpriced. rude service, not nice worker.
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October 2023 by Jessica N
Stephanie and Andrea, are the two nicest ladies in the store. Love their chocolate selection. Their chocolate strawberries are so fresh and they're candy Apples are the best!
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September 2023 by George K.
Terrible! BEWARE!! I ordered 3 dark chocolate rocky road clusters and Paid $15 for rocks! Marshmallow was super hard and dark chocolate tasted bitter and old with a white film on top ..old ! Went to return and they decided to exchange it instead and again it turned out to be the same that's the reason for this review...no returns but exchanges..bad business
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September 2023 by Alina Dawn Nicol
Once a week indulgence
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July 2023 by Sarah Boyd
I never see the white or dark chocolate covered licorice anymore…. I settled for something else, and it was old, not fresh. The sixteen year old girls behind the counter were nice enough, but weren’t much of help answering any of my questions. Management needs to step it up!!! Educate your staff and probably pay them more. I left disappointed:(
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May 2023 by Roger Ding
"Do not go to that place to pick up your chocolate if you can help it, because they will intentionally make you wait a long time, and there is racial discrimination involved."
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March 2023 by Erica C.
Placed an order through DoorDash. Waited for three hours after which time I received someone else's order. Instead of $65 worth of sugar free candy, I received two sugar filled chocolate covered apples. Even in Bidens america do two apples not not $65. Even covered in chocolate (that I can't eat).
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March 2023 by Roxann Capps
AWESOME STAFF and YUMMY APPLES AND CANDY!!
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January 2023 by Reina K.
Honestly I've realized this chain is only good for their apples. Their chocolate doesn't seem high quality compared to smaller chocolate shops. We stopped here for hot chocolate & chocolate covered honey comb and it was worst we have ever had. It was so watery. Was definitely a powder mix but not enough powder lol. Then the honeycomb is melting and unable to bite without it sticking to the front teeth. Was not made right or cheap honey comb. Not sure. I know you sometimes get a hard piece but this is just gross. Then we got some truffles and they were ok. Oreo one wasn't good The snickers apple was great.
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January 2023 by Margie Martin
Nice chocolates& a very good candy apples in different styles
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December 2022 by Holly P.
The chocolates were decent, but the prices for a single one? It's absolutely ridiculous-- how did I end up paying $2 for a 1-inch piece of chocolate? Better ask them for prices before you actually pick anything!
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November 2022 by Krystle G.
Who doesn't love caramel apples, chocolate and fudge? I love Rocky Mountain's Old Fashioned Fudge, Milk Chocolate Covered Oreos with that perfect crunch and chocolatey goodness, and of course their Apple Pie Caramel Apple. It's my favorite caramel apple ever. Cinnamon Sugar, White Chocolate, Caramel and a Green Apple all blend perfectly together into an amazing caramel apple. Those three are my go-to's and favorite desserts. Thank you Rocky Mountain Chocolate Factory for the delicious treats!
