-
January 2024 by Seymour Titt
GO WELL GO SHELL ! I only pump Shell gas into my Nissan 350Z so I had a search for a Shell gas station not too far from our new home in Irvine. THIS WAS MY PICK ! I drove over here on Wednesday just before midday and gassed up. They've got a car wash too so I might be back !
-
January 2024 by Tyrie Dedrick
Easy fast
-
October 2023 by Chris Boyd
Clean station. Fuel was expensive
-
September 2023 by Haydee b. Lopez
Happy Friday y'all please be careful when you guys go to Shell gas station here on 3720 Barranca Pkwy, Irvine, CA 92606, I was assaulted by a homeless Yesterday at 8:30 pm he threw coins on my face and tried to hit me because I didn't give him money and the 2 Employees of the gas station were only laughing about what was happening and the worst thing was that my kids were there with Me ???, ( the homeless is a white male, High 5.8, weight 160, with Very short hair ) Be careful Everyone.
-
April 2023 by Steven Peterson
These pumps simply do not work. They'll accept my card, but when I take up the nozzle the screen just reads "Thank you for shopping today!" I've tried multiple pumps and the same thing happens. each time. Extremely annoying. (The contactless card readers don't work either, by the way.)
-
April 2023 by Tanya Singh
Would give 0 stars if I could - pump 9 doesn’t work and they will charge you and not refund you even though it’s their machine that’s broken. Be careful because there is no sign up that says it’s broken
-
March 2023 by E.L. Romero
Not always good customer service available at many gas station...the attendant at noon friday great human being. Shell don't let this great employee go.
-
December 2022 by S G.
This station is the best. Have been coming here for years. Easy access. Always clean and safe. Employees helpful. I had a problem with a pump once and the manager (Han?) came out to help. Very friendly.
-
December 2022 by Carla Lam
This is the worst Shell that I have ever been to. Machines don’t accept 7rewards or Shell rewards cards although they have labels saying they are accepted. When you seek help from the cashier, she knows nothing about how the rewards work and gave you an unpleasant face showing reluctance to help.
-
December 2022 by Michael B.
GO WELL GO SHELL ! I only pump Shell gas into my Nissan 350Z so I had a search for a Shell gas station not too far from our new home in Irvine. THIS WAS MY PICK ! I drove over here on Wednesday just before midday and gassed up. They've got a car wash too so I might be back !
-
November 2022 by Wilhelmina Leung
The cashier is so rude, she has a bad attitude and give me bad face.
-
October 2022 by L T.
Terrible service person - rudest I've ever encountered. Refused to assist me with issue with code that didn't work. Honestly I've never encountered such a terrible service person. Sad to say. Just shook his head & said no. Wow!!
-
October 2022 by Paya L.
The older man with grey hair (looks like he had something glued on top of his head) was extremely rude and disrespectful. Didn't wanna help me at first he said to go to it at the pump. Told him it told me to go inside and see cashier. That's why I was there. He said 'well I'm here what do you want?' If you're unhappy somewhere, why would you still do it?
-
August 2022 by Diane Glanville
Zero Customer Service unless you mean just taking the money. Paid $12 for a car wash today. The carwash switched to the dryer only halfway thru the process(no wax or spot free rinse). The dryer couldn't make a dent on the amount of water left on the car. Wasted another $2 on vacuum that didn't work. I tried to talk to the guy inside to no avail. There was no offer to resolve, not even an apology.
-
August 2022 by Shanna Noj
Very unpleasant customer service. While I was paying 85.00 for my Gas today , I asked the cashier to let me use the vacuum since I dont have change and I dont want to use my card for $2.00 . She responded very RUDE that vacuum is not free. Doesn't matter if youfill the tank or not.............
