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February 2024 by Ellen S.
Been taking my cars to Mike for service. He's honest trustworthy and gets my car done in timely manner. If you need oil change or car repairs this place is awesome!
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February 2024 by Bryce S.
I just dropped my car to get an oil change. Shell service does the best work. Ask for Mike. He's been excellent and reliable for 13 years and counting.
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January 2024 by Octavio S.
By the looks of the previous reviews I doubt this one will even matter but I guess I took time to record my experience so just for future customers beware of the service at this location I only had the pleasure of dealing with the infamous Fabian so I can't really say much about the rest , but the fact that there is more than one complaint on here about him says a lot about how this business is being ran. Just to make it quick I approached Fabian to approve my payment on his side of the register and I guess he was upset that I asked him through the window and not inside the store. I stopped recording because I am not the one to be putting on peoples face, but I'm glad about this one on camera. He continued to be even more rude and told me to get the fuck out.
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December 2023 by Panteha B.
Stay away from this mechanic. He ripped me off. After I told him about his bad reputation on Google and yelp, he said I don't care for any reviews. Only go to this mechanic uf you don't care for your car and money.
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September 2023 by LaQuesha M.
I went to the shel gas off culver drive and campus by the college dorms in Irvine I been going to the same gas station for 10 yrs. The people that work there the manager and the asian dude everytime I come with a hundred dollars they say they don't have change they treat me rude Lee everytime when I come especially the manager there he act like he don't like blacks he give me that vibe when I come there the other Spanish guy and the gay girl is cool that work there. And today I had to say something to the manager and the asian man. I went off on them I been letting them slid since they been working there. And the manager come out like he won't to fight talking about if we don't have change we don't have change. I hope this reach. There corporate. Off cause the manager on culver and campus at the shell need to be fired. For treat a customer like that. And also the manager said at the shells gas station in Irvine off culver and campus we don't like y'all no way talking about Mexican don't like blacks so that's my confirm right there on the vibe I get from him not noun he was the manager to this morning when he done that opening up his mouth when it was the other co worker the Asian dude that don't won't to give me change so the manager call his self Going to bully me no body bullying me
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September 2023 by sam seung kim
Nice service
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June 2023 by Sam M.
GOT MY HAND SLAMMED IN THE WINDOW! The guy who was working 6-29-23 at 1:30am was so rude and ignored my polite how are you doing then when I. Rushed it off and offer him my card through the widow slot shut my hand in it then proceeded to not apologize DO NOT COME HERE!
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April 2023 by Rick Schwartz
Owner won't let customers use their restrooms.
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April 2023 by Israil S.
The worst costumer service I've ever had in my life I was so exhausted after 10 hours drive, so Ive filled up the truck with gas, just wanted to use the restroom the guy on the front desk told me that the rest room is closed at 12 AM, Ive never heard about such rule on a gas station in my entire life, so disappointed with his stupid lies,
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March 2023 by Mahalo 6
Terrible customer service.Attendant wouldn't fill up my propane tank, said it was too cold outside??
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January 2023 by Jay O.
They have propane! There was one person working so she was a bit overwhelmed. The station is conveniently located and service was friendly.
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October 2022 by Ashley
Stopped here for gas on Sat 09/10/22 around 3:30pm. Two workers, male and female, are rude AS HELL. I walked in initially to get a couple drinks and the woman was sweeping. Completely ignored me after I said excuse me, and even swept over my feet a couple times with her broom. I went in again after pumping because my car had died and I needed a jump. The freaking sign outside said they serviced batteries. When I asked the man at the counter, I got "uhhhh yeah no I don't have any cables". When I asked "not even in your service center...that services batteries?" I was met with "uhhhh yeah no. To be honest, I don't work in there so I don't know what's in there." I was standing there, from out of town, at this point stranded with my 6 month old in my arms and a dead car. You couldn't just check?? And the woman just laughed the whole time. Completely disrespectful and a complete lack of human decency. I'd call to speak to a higher authority, but judging by the other reviews, this is typical, disgusting behavior from this establishment.
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October 2022 by Elyas Giryan Hotaki
MR. JULIO is a very kind hearted and helpful Brother/Gentleman. Last night I got a flat tire on the freeway and I exited Culver and was very fortunate enough to end up at the Shell Gas Station that he works at. I had a spare tire but no tools to change the flat tire. Not only did he provide me with tools, he was also kind enough to help me change the flat tire. I really appreciated his help and I hope the Owner/Manager of the Shell Gas Station that MR. JULIO works at, reads this comment and gives him a promotion/raise. He definitely deserves it.
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September 2022 by Ivan B.
Looking for a place to swap my empty propane tank on Yelp, this gas station came up , unfortunately they only do fill up not swap .
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September 2022 by Ashley Kingsbury
Stopped here for gas on Sat 09/10/22 around 3:30pm. Two workers, male and female, are rude AS HELL. I walked in initially to get a couple drinks and the woman was sweeping. Completely ignored me after I said excuse me, and even swept over my feet a couple times with her broom. I went in again after pumping because my car had died and I needed a jump. The freaking sign outside said they serviced batteries. When I asked the man at the counter, I got "uhhhh yeah no I don't have any cables". When I asked "not even in your service center...that services batteries?" I was met with "uhhhh yeah no. To be honest, I don't work in there so I don't know what's in there." I was standing there, from out of town, at this point stranded with my 6 month old in my arms and a dead car. You couldn't just check?? And the woman just laughed the whole time. Completely disrespectful and a complete lack of human decency. I'd call to speak to a higher authority, but judging by the other reviews, this is typical, disgusting behavior from this establishment.
