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March 2024 by Patrick Kim
Poor management and customer service on my last job. Prior to this I have done multiple jobs and customer service was always good.This last job our company needed new business cards for a conference and a date was agreed to be picked up ahead one day ahead of schedule. On the day of pickup, the manager says "who did you speak to" because they are not going to be ready on the day it was told for me to pick up. The most frustrating part about this is that I told the person when ordering that the date was extremely important that we would be picking them up and going straight to the airport the same day (changing our flight plans since the cards would be ready). Anyhow never doing business with smart levels again. The manager was definitely not understanding and just adamant that they are in the right??!!!
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February 2024 by Adan Anselmo
Smart leves media really good job.
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September 2023 by Albert K
Excellent products for excellent prices. Used for printing for my business ages ago!
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June 2023 by Michael Royall
We use Smart Levels for all of our outside printing needs.
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May 2023 by Amber Freeman
I’ve worked with Smart Levels for multiple business card orders and have had great experiences every time! Everyone I’ve worked with has been helpful, quick to respond, and friendly. In particular, Elvira goes above and beyond and I highly recommend working with her if possible. Thanks, Smart Levels!
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February 2023 by Rich M
My company uses Smart Levels for all of our new brochures we have designed for our product lines. Super professional, always on time and great results. The customer area is pretty fun too. Great Job, SL!
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October 2022 by Rudy Saravia
Smart Levels experience is the best I’ve had with my printing jobs. Try other companies, but this is the best good quality, best service, and very professional.
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July 2022 by Alisha U.
I usually do not give reviews until I've been there a few times to give a better consistent review, unless a business is pretty bad. I've been using this company for over 10 years now. There were little mishaps but once they've realized, they've always are fast to admit and make corrections. People here have been nice, professional, caring and reasonable. Wished they open more locations. One in Ontario and one in LA would be great for my 4 county territories I cover.
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July 2022 by Magin R.
THIS PLACE IS TERRIBLE. After the local fed ex being closed in Irvine. I couldn't trust website information when it claims to be open. I called this place Smart levels printing and the representative/receptionist said that they were open and did printing. I told her i needed a print and a scan . She asked me how many pages and i said 3. She encouraged me to come down claiming they offered those services. I spent money and time traveling using my uber to take care of the printing and scanning of court documents but was rejected. The front desk at the facility off 16 hammond irvine ca 92618 asked me who i had spoken to because they in fact only do bulk printing and have no one to scan.
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May 2022 by Miko M.
This company is amazing for your printed marketing materials!!! I have been using them for over 10 years with business cards and magnet car prints. I'm always impressed with their customer service and speed of printing. They almost always get the work completed early and their prices are very reasonable. Great high quality too! This last time I ordered half page postcards for my company. I didn't have time to do the graphic design myself, so I asked them to help me with it. I went back and forth with Andrea to get exactly what I wanted and I was afraid that with so many emails and questions that some information would be lost. However, she explained all of it to their designer and the finished product was perfect! Plus, they printed it earlier than I expected them to. I'm so impressed with this company. I'll definitely continue to use them!
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May 2022 by Joe Reisman
Quick turn around time, friendly staff and high quality photo printing on a variety of materials. Awesome place.
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March 2022 by Hannah M.
I used Smart Levels for all the marketing collateral for a conference. And won't use any other printer if I can help it in the future. The quality is outstanding, and you can't beat the experience and support the team provides. For this project I worked with Bee Romero. She was responsive, updated last minute requests and changes and truly kept me organized throughout the whole process. If you are exploring multiple vendors, stop. Go with Smart Levels.
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December 2021 by Alissa R.
5 years ago I printed a picture I took of a rare Blue Moon and had it printed perfectly by an employee, Ryan who no longer works there. It's part of an art project I created. My husband wanted me to make him one for his office and I asked for it to be reprinted. I paid almost double ($145) what I paid initially and I get it, inflation but I expected perfection like the first time. What I got was a disgrace and I'm shocked they even would sell it to me in such a condition. The edges were not properly stretched on the canvass, it was scratched and to my biggest disappointment and surprise, the moon was blurry, the black wasn't crisp and most importantly the canvas felt like junk. How could this happen!!?? It was so unprofessional and I am devastated because that was my only hope of having the same image as my computer is no longer working. How could they do this? I had to argue to get my money back and they claimed they could remake it? Why didn't they do it right the first time? Now, I'm out of luck and have to find a way to recreate it. I've included a photo of what I expected and then what they sold me. It was completely unacceptable.
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October 2021 by Blake S.
Smart Levels has been my company's go-to print solution for many years. We often ask for a little help with placing our orders because quality of the prints matters most to us, and they consistently deliver the results we need. We've often explored other printing options, cheaper options, but there are reasons why we come back to Smart Levels. There are lots of cheap printing services. Good luck picking a good one. For people and companies who want professional quality printed products, products which will represent their brand well, I highly recommend this printing service. They're not the cheapest solution, but they're also not the most expensive. I use Smart Levels because of the quality, expediency, expertise, and consistently reliable customer support they provide, for a fair price.
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October 2021 by Horiba S.
I've worked with Smartlevels for many years and their customer service is top notch! They've very patiently answered all my special requests and are very friendly. This team is the best in So Cal! Carol M.
