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October 2024 by Araseli Ortega
I came in with my kitty who had been an accident at home. They were very quick to help us & I love that they were honest and didn’t try to up sale us on anything. They sent us home with medication & instructions on what to look out for in case I needed to bring her back.
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October 2024 by Gina Sanchez
I want to express my deepest gratitude to Dr. Pettigrew and staff for their incredible care and compassion during such a difficult time for me and my family. The detailed assessment you provided gave me the clarity I needed to understand Gus Gus’s situation fully.
Thank you for your kindness and compassion during this incredibly heart breaking time!
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October 2024 by Graciela Duran
Exceptional Care and Support at Blue Pearl Veterinary Specialty in Irvine, CA
I cannot speak highly enough about the exceptional care my dog, Penelope, received at Blue Pearl Veterinary Specialty in Irvine, CA, under the supervision of Dr. Berry and his remarkable team.
My experience began with Penelope in severe pain due to a ruptured vertebral disc and artery. Dr. Berry's thorough examination and MRI were instrumental in diagnosing her condition accurately. His explanation was detailed and compassionate, leaving no room for uncertainty, which provided immense reassurance during a stressful time.
Penelope underwent surgery the following day and remained hospitalized for three nights. Despite living 60 miles away and unable to visit daily, Dr. Berry and his team went above and beyond to keep me updated and involved in Penelope's care. Daily videos and phone calls from Dr. Berry, along with the compassionate support from his assistants, America and Brie, eased my worries and provided comfort throughout the ordeal.
Moreover, the level of attention extended beyond medical care. The front office staff even assisted in finding nearby accommodations, demonstrating a genuine concern for both Penelope's well-being and my peace of mind.
During Penelope's hospitalization, it was evident that she received the utmost care and attention, akin to a 5-star hotel experience. The dedication and professionalism exhibited by Dr. Berry and his team at Blue Pearl Veterinary Specialty truly set a standard for excellence in veterinary care. I am immensely grateful for their unwavering support and commitment to Penelope's recovery.
Thank you from the bottom of my heart for helping my little girl Penelope!
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October 2024 by Marcia Tierney
I drove two hours to get to them. Their team is awesome. I didn’t leave with the best news (my dog is 14.5), but they gave me answers finally and alleviated so many of his issues in one day. They were all super nice, attentive, patient, and smart. I would definitely drive the two hours here again. They’re great. I definitely recommend Dr. Miller if you need canine cardiology.
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October 2024 by joanne wu
I had a mixed experience with BluePearl Pet Hospital in Irvine. My dog, who had congestive heart failure (CHF) for years, developed fluid in her lungs. Due to a wait to see our previous cardiologist, I brought her to a specialist at BluePearl to adjust her furosemide dosage. I was informed that she needed an X-ray.
Unfortunately, during the X-ray, my dog was forced to lay flat, which made her extremely nervous. Her tongue turned blue from the stress, and when she was brought back to me, her heartbeat and breathing were extremely fast. The X-ray/echocardiogram images revealed that her heart valve had ruptured. While I understand the necessity of certain procedures, I question whether it was necessary to force a dog with CKD to lay flat on the machine, especially given her nervous condition. This experience left me concerned about the handling of my pet during such stressful situations.
Later, as my dog’s heart deteriorated, I took her to the BluePearl Pet Hospital ER. After initial conversation with the ER doctor, I was handed an estimate for a 2-day hospitalization costing around $9,000. I requested to discuss the situation with the ER doctor. I appreciated the doctor’s honesty in telling me that my dog was suffering and it was time to end her suffering. I decided to proceed with euthanasia. The bill was then reduced to $1,149, which included $120 for community cremation. The total time spent in the ER was about 25 minutes.
While I am grateful for the compassionate advice from the ER doctor, the overall experience left me with mixed feelings due to the handling and cost estimates provided.
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October 2024 by Janet B.
I saw Dr. Berry for a consultation regarding my epileptic dog's condition and treatment. I was beyond impressed with his knowledge of dog seizures and treatment. He explained in detail why my dog gets seizures and all the available treatment options. He also recognized that the meds my regular vet prescribed did not work because they are not for the type of seizures my dog has. He changed my dog's prescription and we feel confident the new meds will work. We look forward to our follow up appmnt.
The service we received at BluePearl overall was great. The hospital itself is also great - very nice, clean, and professional.
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October 2024 by Alan Curl
Professional, courteous, kind
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October 2024 by Elizabeth Yost
Chris, vet tech, and Dr. Eich listened to my review of my dog's status with kindness and empathy. Dr. Eich provided a knowledgeable statement of my options. He showed empathy for the situation, caring enough to listen while I walked through my feelings. Tiffany at the front is a gem! I would recommend Blue Pearl.
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October 2024 by Cheryl Dempster
Caring, professional, understanding, easy to make appointments,excellent and friendly and informative service from front desk to nursing staff to Dr Sarah J Miller
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October 2024 by Jade Hawkins
This review is long overdue and I am so sorry it took me forever to write this review.
I would like to thank everyone from the medical team all the way to the front office staff!: Dr Doan, Natalie, megaan, Isabella Tammy, Dr Nieto, Vanessa, Karyn, Chris the nurse, THANK YOU ALL FROM THE BOTTOM OF MY HEART FOR LETTING ME TRUST YOU WITH MY DOG FLASH for his liver situation. I was so nervous and crying and scared and you guys made me feel so comfortable, welcomed, and you genuinely showed me how much you care about your clients and our well being. I never felt so much compassion from a hospital before. Thank you for making sure my dog came home healthy and safe and and thank the you for listening to my every single need and being prompt answering the phone and letting me come visit him after hours And letting me bring his favorite blanket and toy to make Flash feel some sort of comfort while he was away from his home for those 3 long days! Thank you guys soooooo much! I highly recommend this veterinary hospital. They really showed me a lot of love and I had an amazing experience. Clean facility, easy location to find, plenty of parking, and good vibes! GOD BLESS YOU ALL!!
Jade + Flash ? ❤️
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October 2024 by Summer Rebecca Lewis, PhD
The best care, professional, friendly staff and a great experience.
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September 2024 by Debi Beno
We have been taking our pets here for emergency care for many, many years and have referred many of our friends in their time of need. Blue Pearl always has the most caring staff and doctors. They are very patient and compassionate. The front office staff that greet you also recognize that this is most likely a very difficult time for you and they are so comforting. I love that they immediately get your pet into the back for assessment. Whether or not you personally wait for 10 minutes or ten hours, your loved one is in the hands of doctors and techs being cared for. They always present you with an assessment and potential charges. They are very transparent with everything. We have also used their surgical center for specialized surgery on our last pitbull who needed a laryngeal tie back. The surgery was a total success and she lived happily and comfortably until she turned 18 years old. They gave us about 5 extra years with her and we are eternally grateful for that. Blue Pearl is an amazing hospital that I highly recommend.
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September 2024 by Trollmaster Overninethousand
I got mid service care for my dog. Get ready to spend thousands and do not agree to the high cost testing. Only agree to it if its REALLY necessary. Im so glad I didnt get rude nurses. I got the nice ones but I saw other dog owners get berated infront of everyone.
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September 2024 by Laurie Easton
Very polite in explaining what the wait time would be for my emergency visit. I was even given the option to leave my dog in their care until his turn to be seen came up. He was in his stroller, in which he feels safe, so I was fine with that. I was able to go home, have lunch, check on my other dog and come back before the appointment. I felt I was given thorough and adequate information considering my dog’s condition and what my options were. The vet was compassionate yet straight forward. I have been to Blue Pearl several times with this dog and have always received excellent care. Waiting room is large, with an option to go outside with a grassy area out front. There are sodas, water and snacks provided for your convenience and comfort while you wait. Blue Pearl is a superior choice for my pet.
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September 2024 by David Pball
Early Tuesday morning we transferred our beloved West Highland Terrier, Ruby, from the Orange County Emergency Pet Clinic in Garden Grove. Ruby had an emergency surgery (pyometra) and was found to be in the late stages when the emergency surgery was performed and needed specialty care after a couple of days. Ruby was not looking very bad during the transfer.
After a quick examination and some tests, Dr. Brown met us in the room and gave us a consultation and let us know Ruby was probably not going to make it. We were ready to provide her treatment regardless of the costs.
Dr. Brown was very professional, sympathetic and empathetic to our plight and my wife and I decided it was best to let Ruby go that morning.
The staff was very caring and gave us as much time as we needed before and after Ruby passed and we really want to thank them for allowing as much time as we needed. I didn't get the name of the staff that helped us, but also wanted to thank them also for their professionalism and caring demeanor. Rest In Peace to our precious Ruby.
